In Cyprus, companies are increasingly recognising the vital role that employee engagement plays in driving business success. One of the most effective tools they use to measure and enhance engagement is the employee engagement survey. Drawing on global workplace insights, these surveys collect valuable feedback from employees about various aspects of their job experience.
By using employee engagement surveys, organisations can identify what motivates their workforce and uncover obstacles that may be hindering engagement. This understanding is essential for cultivating a positive workplace culture where employees feel valued, motivated, and aligned with the company’s goals. The survey process typically involves designing relevant questions, collecting responses anonymously to ensure honesty, Analysing the data to detect trends, and developing targeted action plans to address key findings.
Employee engagement surveys enable Cypriot companies to listen actively to their employees, make informed decisions, and cultivate a work environment that promotes productivity, satisfaction, and long-term retention.
What is an employee engagement survey?
An employee engagement survey is a structured tool used by organisations to measure the level of commitment, motivation, and emotional investment that employees have in their work and the company’s goals. These surveys collect feedback on key aspects of the workplace experience—such as job satisfaction, company culture, relationships with managers and peers, opportunities for growth, and overall well-being.
Employee engagement surveys typically employ a combination of quantitative questions (such as rating scales) and qualitative, open-ended questions to gather both measurable data and in-depth insights. The purpose is to identify what drives engagement, uncover any challenges or pain points, and track engagement levels over time.
By analysing the results, organisations can identify trends, address issues, and implement targeted strategies to enhance employee satisfaction, retention, and performance. In Cyprus and globally, these surveys are crucial for cultivating a culture of transparency, trust, and ongoing improvement in the workplace.
Are employee engagement surveys confidential?
At Great Place to Work®, we take confidentiality seriously. Our Trust Index™ Survey is conducted using a secure, third-party platform that anonymizes responses from the moment they’re submitted. We ensure that no personally identifiable information is ever connected to individual answers, and results are reported only in aggregated form.
To protect anonymity further, no detailed analysis is provided for any demographic group with fewer than five respondents. This rule is strictly followed to prevent indirect identification of individuals, especially in smaller teams or departments. You can learn more about our confidentiality practices here and about how the Trust Index™ Survey works here.
By following these best practices, we create a safe environment where employees feel empowered to share their true experiences—leading to more accurate data and more meaningful change.
What is the purpose of an employee engagement survey?
The purpose of an employee engagement survey is to gather honest feedback from employees about their work experiences, satisfaction, and needs. This feedback provides organisations with valuable insights into what drives employee engagement and identifies areas that require improvement.
These surveys help pinpoint key areas for targeted action, such as communication, leadership, and development opportunities and enable organisations to track engagement levels over time to assess the impact of any changes made.
By giving employees a voice, engagement surveys foster trust and show that their opinions are essential, which can strengthen company culture and boost morale. Ultimately, the insights gained from these surveys enable organisations to make informed, data-driven decisions that enhance employee satisfaction, retention, and overall business performance.
How are engagement levels measured in these surveys in Cyprus?
Engagement levels in Cyprus are assessed through different methods in employee engagement surveys. A Likert scale is often used to obtain numbers. This scale lets employees rate how much they agree with statements about their work experience. For example, one statement might be, “I feel proud to work for this organization.” Employees then mark their agreement from “Strongly Disagree” to “Strongly Agree.”
Another popular method is the Employee Net Promoter Score (eNPS), which asks how likely workers are to recommend their workplace. The method also has a qualitative component that uses open-ended questions. Here, employees can share their thoughts, feelings, and ideas openly.
The survey results from these methods are examined closely, helping to find trends, patterns, and areas for improvement. This complete approach clearly shows employee engagement levels in organizations across Cyprus.
What benchmarks are used in employee engagement surveys in Cyprus?
Benchmarking is a crucial component of employee engagement surveys in Cyprus, providing organisations with the context needed to interpret results and track progress over time. At Great Place to Work®, our surveys are delivered through Emprising™, our proprietary, secure SaaS platform.
Organizations that repeat the survey over time benefit from powerful trending analysis tools, which allow them to clearly identify areas of improvement or decline compared to previous years. These visual comparisons help leadership teams spot progress, prioritize actions, and maintain momentum.
Moreover, within the platform’s results section, users can access a clearly marked Best Workplaces™ Benchmark, which shows how their results compare to the highest-performing organizations in the country.
This external benchmark provides valuable context for interpreting scores and setting meaningful goals. With this combination of reliable data, historical insights, and world-class benchmarking, companies in Cyprus can make smarter, evidence-based decisions to build great workplace cultures.
What is an employee engagement survey software?
An employee engagement survey software is a specialised digital platform—typically delivered as Software as a Service (SaaS)—that helps organisations design, distribute, and analyse employee engagement surveys efficiently.
These tools enable companies to gather feedback from employees on various aspects of their work experience, such as satisfaction, motivation, workplace culture, and leadership effectiveness.
In Cyprus, organisations often use platforms like Great Place to Work’s Emprising™ for these purposes, benefiting from secure survey administration, robust analytics, and benchmarking against local and international best workplaces.
Employee engagement survey software streamlines the entire process of collecting, analysing, and acting on employee feedback, empowering organisations to build a more engaged, productive, and satisfied workforce.
What analytics tools does engagement survey software include?
Employee engagement survey software features a comprehensive suite of analytics tools designed to help organisations effectively interpret feedback and drive meaningful action.
The most important analytics features available in survey software platforms include:
- Real-Time Analytics and Dashboards: Instantly visualise survey results, track participation rates, and monitor engagement trends across the organisation.
- Sentiment Analysis: Uses AI and machine learning to analyse open-ended responses, uncovering underlying emotions and themes that may not be obvious from quantitative data alone.
- Predictive Analytics: Identifies patterns in engagement data and forecasts future trends, enabling organisations to proactively address potential challenges.
- Segmentation and Filtering: Breaks down results by department, tenure, team, manager, or other demographics to reveal differences in engagement across groups and pinpoint specific areas for improvement.
- Benchmarking: Compares survey results to internal historical data, industry standards, or external benchmarks such as Best Workplaces™ to provide context and set realistic goals.
- Customisable Reporting: Generates detailed, tailored reports for leadership and managers, highlighting key findings, trends, and actionable insights.
- Action Planning Tools: Links analytics directly to action plans, helping organisations prioritise the following steps and track the impact of engagement initiatives over time.
- Integration with HR Systems: Syncs engagement data with other HR tools for a holistic view of workforce trends and performance.
These analytics tools empower organisations in Cyprus and beyond to move beyond basic survey scores, transforming raw employee feedback into strategic insights that drive continuous improvement in workplace culture and employee engagement.
What are the steps of an employee engagement survey in Cyprus?
Cyprus’s employee engagement survey process is designed to gather and analyze data in a structured and effective way. When a company decides to launch an engagement survey—such as the Great Place to Work® Trust Index™ Survey—the process begins by reviewing the 60 core statements developed by Great Place to Work, which assess key dimensions of a high-trust workplace. Companies can choose to include additional custom questions or demographic filters if they wish to explore specific focus areas.
Next, a two-week survey window is selected during which the survey will be live. All employees are invited to participate, and the survey is typically delivered via a secure link through email to ensure confidentiality and easy access. After the survey window closes, the data is aggregated and analyzed through the Emprising™ platform, helping organizations identify strengths, uncover areas for improvement, and spot meaningful trends.
The final and most critical step is action planning, where leadership teams use the insights gathered to build targeted strategies for improving the workplace. This structured approach ensures that feedback turns into impact—and that employees see real change based on their voices.
1. Engagement Index
An Engagement Index clearly shows how engaged employees are in a company. This index is made by taking scores from different survey questions. These questions focus on important areas like job satisfaction, relationships with managers, how well employees resonate with company values, chances for growth and development, and general well-being. By combining these scores, companies can get one clear number that reflects the level of employee engagement.
The Engagement Index is useful for tracking changes over time. It helps companies see how well they are doing in improving employee engagement. A higher Engagement Index usually means a highly engaged workforce, which often leads to better productivity, fewer employees leaving, and a more positive work environment.
2. Employee Net Promoter Score (eNPS)
Employee Net Promoter Score (eNPS) is an important measure of how engaged people are in a company. It shows how willing employees are to suggest their jobs to others. This reflects their happiness and loyalty. You can find this out by asking, “How likely are you to recommend this company as a workplace?” Employees answer on a scale from 0 to 10. eNPS gives valuable insights into how employees feel overall. This measure looks deeper than happiness; it shows how much team members care about and support their workplace.
3. Turnover Rates
Turnover rates are essential to watch alongside employee engagement surveys. They help us understand how fast employees are leaving the company. High turnover rates can hurt businesses by wasting money and losing valuable knowledge and experience. While some turnover is normal, high rates might show serious problems affecting how long people stay.
Companies can find possible links by comparing turnover rates with engagement survey data. For example, suppose a specific department often has low engagement scores and high turnover. In that case, we need to fix some issues in that department.
4. Comparison to Industry Averages
Comparing the results of an employee engagement survey to industry averages is important. This helps organizations see where they stand against their competitors and find areas for improvement. Industry benchmarks give helpful context. They help organizations determine if their engagement levels are average, below average, or above average in their field.
When examining these industry averages, it’s essential to consider factors like company size, specific industry challenges, and the economic situation. These factors can affect engagement levels. Organizations can better understand their competitive edge and find ways to make their work environment more appealing and engaging for their employees.
5. Year-on-Year Trends
Survey results are very important when examining yearly trends in employee engagement. They help assess how engagement efforts are performing over time and see if there are new patterns in how employees feel. By checking changes in engagement scores, companies can learn a lot about how well they improve employee experience.
For instance, if a company starts new leadership training or offers flexible work options, yearly trends can show whether these changes help boost engagement levels. This method of using data helps companies decide which initiatives to keep, change, or stop based on their effect on employee engagement.
6. Segmentation Data
Segmentation data allows organizations to analyze employee engagement survey results by different demographics, departments, teams, or other relevant factors, providing a more nuanced understanding of engagement levels within various employee groups. This breakdown helps identify potential engagement level disparities and tailor interventions to address specific needs.
Segment | Engagement Score | Key Findings |
Marketing Department | 85% | High levels of satisfaction with work-life balance and opportunities for creativity. |
Sales Team | 70% | Concerns about workload and clarity of career progression. |
Remote Employees | 80% | Feeling well-supported by technology and communication channels. |
For instance, if the segmentation data reveals that remote employees report lower engagement levels than in-office employees, organizations can investigate the reasons behind this disparity and develop targeted initiatives to enhance their experience.
What types of employee engagement survey questions are used in Cyprus?
Employee engagement survey questions in Cyprus gather information about how employees feel at work. The goal is to learn what helps create a positive and productive work environment. These questions often focus on important topics such as job satisfaction, relationships with managers, fit with company culture, chances for growth, and overall well-being.
Standard formats for these questions include Likert scales. In this format, employees express how much they agree with certain statements, including those related to senior management, providing clear direction. There are also open-ended questions that let employees share more detailed thoughts and feelings. The wording of these questions is chosen carefully. This helps ensure they are transparent and fair and encourages honest answers.
Can employee engagement surveys influence retention rates?
Yes, employee engagement surveys can really help improve retention rates if used correctly. Companies can create a better work environment by identifying and addressing factors that impact employee satisfaction and engagement. This creates a positive space that helps employees stay loyal and reduces turnover. When workers feel valued and know their opinions matter, they remain with the company.
But just doing the surveys isn’t enough to keep employees. Companies need to take action. They must show they care by addressing the feedback and making fundamental changes. It is also important to keep employees informed about the steps being taken and any progress made.
Why should businesses in Cyprus use employee engagement surveys?
Businesses in Cyprus should use employee engagement surveys because these tools are essential for building a motivated, productive, and resilient workforce—key drivers of business success in today’s competitive market.
Here’s why:
- Attract and Retain Talent: Employee engagement is crucial for attracting skilled workers and retaining them in the long term, thereby reducing costly turnover and ensuring a stable, experienced team.
- Boost Productivity and Innovation: Engaged employees are more committed, creative, and willing to go the extra mile, directly impacting company performance and profitability.
- Gain Honest, Actionable Feedback: Surveys provide a safe and structured way for employees to share their true thoughts and experiences, allowing leadership to identify strengths and pinpoint areas for improvement—such as communication gaps, a lack of recognition, or limited growth opportunities.
- Support Data-Driven Decisions: The insights from engagement surveys are grounded in real data, enabling leaders to prioritize actions, allocate resources effectively, and measure the impact of new initiatives.
- Foster Trust and Open Communication: Regularly seeking employee feedback shows staff that their opinions matter, helping to build a culture of transparency, trust, and inclusion.
- Track Progress and Continuous Improvement: By conducting surveys over time, companies can monitor engagement trends, evaluate the effectiveness of changes, and continuously refine their people strategies.
- Strengthen Company Culture: Surveys help organizations understand what drives engagement and satisfaction, enabling them to cultivate a positive, supportive, and high-performing workplace.
In summary, employee engagement surveys enable Cypriot businesses to listen to their workforce, make informed decisions, and foster a thriving environment where employees feel valued and motivated to contribute to the organisation’s goals and long-term growth.
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