DEI Survey.

What Is a DEI Survey and Why It Matters for Cypriot Workplaces

Cyprus’s workplaces are becoming more diverse than ever, with teams from different nationalities, ages, genders, and backgrounds collaborating across sectors such as finance, tourism, technology, education, and professional services. 

A Diversity, Equity and Inclusion (DEI) survey is one of the most practical tools leaders can use to understand whether people genuinely feel respected, treated fairly, and included at work. Instead of treating DEI as a buzzword or a box-ticking exercise, this blog post explores how DEI surveys help Cypriot organizations turn inclusion into a measurable competitive advantage.

What is diversity, equity, and inclusion (DEI)?

Diversity refers to the variety of people in a workplace, including gender, age, ethnicity, nationality, disability, sexual orientation, religion, and socio-economic background. Equity focuses on ensuring fair access to opportunities, resources, and rewards by addressing structural and systemic barriers, while inclusion is about creating an environment where everyone feels respected, accepted, and able to contribute fully.

In Cypriot workplaces, strong DEI practices are linked to higher engagement, better retention, greater innovation, and a stronger employer brand, especially in competitive sectors seeking to attract international talent. DEI also supports compliance with EU and Cyprus regulations on non-discrimination and equal treatment, helping organizations reduce risk while strengthening culture.

What is a DEI survey?

A DEI survey is an employee survey that measures explicitly perceptions and experiences related to diversity, fairness, inclusion, belonging, respect, and equal opportunity. It usually combines quantitative questions (e.g., agree/disagree scales) with open-ended questions to capture rich qualitative insights.

For Cypriot organizations, DEI surveys help identify whether different groups (e.g., women, non-Cypriot nationals, people with disabilities, younger employees) experience the workplace differently and where gaps in fairness or inclusion exist. They also provide a baseline for tracking progress over time and benchmarking against other leading workplaces in Cyprus and internationally.

What is an employee survey?

An employee survey is a structured questionnaire that captures employees’ views on key aspects of their workplace, including trust, leadership, communication, recognition, workload, and development opportunities. Reputable surveys, like the Great Place to Work® Trust Index™, focus on the everyday behaviours and experiences that shape a high-trust culture rather than just satisfaction.

Employee surveys can be broad (covering many aspects of culture and engagement) or topic-specific, such as a dedicated DEI or wellbeing survey. In all cases, they aim to provide leaders with reliable data so they can design targeted action plans rather than guess what employees need.

How does the employee survey work in Cyprus?

In Cyprus, employee surveys are usually delivered online, often in multiple languages (e.g., Greek and English) so that all staff can participate comfortably. Trusted providers use secure survey platforms to collect responses, then analyse results by department, location, tenure, demographic segments, and benchmark comparisons.

Organizations that work with Great Place to Work® Cyprus use the Trust Index™ employee survey to measure trust, pride, and camaraderie, as well as perceptions of fairness, inclusion, and respect. Results are typically presented to management teams and, in some cases, shared with employees, forming the basis for action planning and, in some cases, workplace certification and recognition programmes.

What is the purpose of conducting an employee survey?

The core purpose of an employee survey is to understand the real employee experience and identify strengths and pain points that may not be visible in day-to-day operations. For Cypriot businesses, this means uncovering issues such as perceptions of favouritism, communication gaps, or barriers faced by specific employee groups before they translate into turnover, reputational damage, or lower performance.

Employee surveys also build trust when leaders genuinely listen and follow up with visible changes, demonstrating that employee voices matter. Over time, this strengthens engagement, loyalty, and employer branding in the local talent market.

Which method is used to measure employees in DEI surveys?

At Great Place to Work®, we measure the employee experience using the Trust Index™ employee survey, a research-based instrument that assesses behaviours and perceptions that create a high-trust, inclusive culture. The survey includes statements about the credibility of management, respect, fairness, pride, and camaraderie, with employees rating their agreement on a 5‑point scale.

Positive responses (typically ratings of 4 or 5) are aggregated into an overall Trust Index score that shows how many employees experience the organisation as a great place to work, including from a DEI perspective. Organizations in Cyprus can also slice Trust Index™ results by demographic segments to see how different groups perform and benchmark against top workplaces that experience DEI.

What questions should organizations in Cyprus include in their DEI survey?

Cypriot organizations should design DEI surveys that combine core, validated items (such as Trust Index™ statements) with locally relevant questions that reflect the realities of the Cypriot labour market and culture. Questions should be transparent, respectful, and inclusive, avoiding assumptions or language that might make respondents uncomfortable or excluded.

Below are key question areas particularly relevant to DEI surveys in Cyprus.

1. Diversity questions

Diversity questions explore whether employees feel the organization values and reflects different backgrounds and identities across roles and levels. They might cover areas such as representation of women and underrepresented groups in leadership roles, openness to diverse viewpoints, and comfort working in multicultural teams.

In Cyprus, where many organisations employ both local and international staff, diversity questions can also explore experiences of non-Cypriot employees, language inclusivity, and the integration of different cultural or religious practices.

2. Equity questions

Equity questions assess whether people believe decisions about pay, promotions, performance evaluations, training, and workload are fair and transparent. They help uncover whether certain groups feel they have fewer opportunities or face bias in key processes such as recruitment or advancement.

For Cypriot workplaces, equity questions can be especially valuable for understanding gender pay and promotion gaps, as well as fairness between local and foreign employees and between permanent and fixed-term staff.

3. Inclusion and belonging questions

Inclusion and belonging questions focus on whether employees feel respected, accepted, and able to be themselves at work. They often explore topics such as psychological safety, feeling heard, comfort speaking up, and whether people feel they “fit” within the organisation’s culture.

These questions are critical in Cyprus, where organisations may need to consciously bridge differences between generations, nationalities, and languages to avoid cliques or “insider/outsider” dynamics. Strong scores here usually correlate with higher engagement, stronger collaboration, and lower turnover.

4. Leadership and culture questions

Leadership and culture questions examine how leaders behave and whether they actively support DEI through their decisions, communication, and role modelling. They may ask employees whether leaders are approachable, act with integrity, tackle discrimination, and make people feel included in decisions that affect them.

In Cyprus, where many organisations are still led by closely held ownership or family-run structures, leadership questions help reveal whether inclusive practices are truly embedded or remain informal and dependent on individual managers.

5. Accessibility and fairness questions

Accessibility and fairness questions explore whether policies, physical spaces, technology, and processes are accessible and fair for everyone, including people with disabilities or caregiving responsibilities. They can touch on flexible working, accommodations, office accessibility, and clarity in procedures for reporting unfair treatment.

In Cypriot workplaces, these questions are fundamental when buildings are older or processes are less formalised, helping organisations identify practical barriers that may unintentionally exclude certain employees.

6. Open-ended feedback

Open-ended questions give employees space to explain their experiences in their own words, highlight specific examples, and suggest improvements. They often reveal context that numbers alone cannot show, especially on sensitive DEI topics.

For DEI in Cyprus, open-ended feedback can uncover local nuances, such as how people perceive language use, team dynamics, national holidays, or unwritten rules that may impact inclusion. This qualitative insight is invaluable for shaping relevant action plans and communication strategies.

What is a pulse DEI survey?

A pulse DEI survey is a shorter, more frequent survey that checks in on key DEI indicators between larger, annual or bi-annual surveys. It typically focuses on a limited set of critical questions—such as fairness, respect, inclusion, and belonging—to track whether actions are having the desired impact.

Pulse DEI surveys are instrumental in Cyprus, where organisations may be implementing new policies (e.g., flexible work, inclusive recruitment, or anti-discrimination training) and need rapid feedback to adjust their approach. They help keep DEI visible on the leadership agenda and support continuous improvement rather than one-off initiatives.

How do DEI surveys differ from employee engagement surveys?

DEI surveys focus specifically on experiences of fairness, inclusion, diversity, and belonging, while engagement surveys typically assess broader factors such as motivation, pride, commitment, and intent to stay. Many modern employee engagement surveys include DEI-related items, but a dedicated DEI survey allows for a more profound exploration of how different groups experience the workplace.

In Cyprus, organisations often use the Trust Index™ employee survey as a holistic engagement and culture tool, then add DEI modules or additional demographic analysis to understand DEI in greater depth. This approach ensures that DEI is integrated into the overall culture strategy rather than treated as a separate, isolated topic.

What are the best practices for DEI surveys in Cyprus?

Best practices for DEI surveys in Cyprus include clear communication about purpose, strong guarantees of confidentiality, thoughtful question design, and visible follow-up on results. Leaders should explain why the survey matters, how data will be used, and what employees can expect after participating.

It is also important to ensure the survey is accessible (e.g., available in Greek and English, mobile-friendly, and considerate of different literacy levels) and to engage managers in encouraging honest participation. Partnering with a trusted third party, such as Great Place to Work®, can further strengthen credibility and benchmarking.

Are DEI surveys anonymous and confidential?

For DEI surveys to be effective, employees need to feel completely safe sharing honest feedback, especially on sensitive issues like discrimination, bias, or unfair treatment. In most organisations, this means designing surveys to be anonymous or strictly confidential, so that no individual’s responses can be reported or inferred in a way that links back to them personally. 

Great Place to Work® applies rigorous confidentiality and de‑identification standards, including minimum group sizes for reporting, to prevent any risk of identifying individuals from survey data. In Cyprus, clearly explaining these protections up front is crucial for building trust, increasing participation, and collecting reliable, high‑quality insights.

How do you analyse DEI survey results?

Analysing DEI survey data typically involves several steps: reviewing overall scores, comparing results between demographic groups, examining trends over time, and reading open comments for context. Organisations also benchmark their scores against national or industry averages to understand whether their culture is leading or lagging.

In Cypriot workplaces, this analysis often involves comparing the experiences of local vs. non-local employees, men vs. women, different age groups, and office vs. frontline roles to identify any gaps in fairness or belonging. These insights then feed directly into action plans with clear priorities and owners.

How do you track progress on action plans?

To track progress, organisations in Cyprus typically set specific DEI goals (for example, improving fairness scores in performance evaluation, or raising belonging scores among a particular group) and monitor survey results and key HR indicators over time. They may use annual Trust Index™ surveys, combined with shorter pulse DEI surveys, to assess whether targeted actions are improving the employee experience.

Regular review meetings, dashboards, and clear accountability for leaders help keep DEI actions on track and integrated into broader business objectives. Communicating progress to employees builds credibility and shows that feedback leads to meaningful change.

What happens if you don’t act on results?

If organisations run DEI surveys but fail to act on the findings, employees quickly lose trust and may become less willing to participate in future surveys. This can damage engagement, reinforce cynicism about leadership, and even increase the risk of negative word of mouth in the relatively small Cypriot market.

In contrast, when leaders follow through with clear actions and updates, employees see that their input matters, which can boost participation, loyalty, and DEI outcomes over time.

How do you measure DEI survey success and ROI?

Success and return on investment (ROI) from DEI surveys can be measured by improvements in DEI-related survey scores, reduced gaps between different groups, and positive trends in HR metrics such as turnover, absenteeism, promotion rates, and recruitment outcomes. Many organisations also look at external recognition, such as Great Place to Work® Certification or inclusion on Best Workplaces™ lists, as indicators that their culture is strong and inclusive.

In Cyprus, companies often see ROI in the form of stronger employer branding, improved ability to attract international talent, and greater innovation from diverse, engaged teams. Over time, this contributes directly to business performance and resilience in a competitive economy.

What to do with DEI survey data?

DEI survey data should be used to prioritise a small number of high-impact actions, not to create long lists of disconnected initiatives. Typical next steps include sharing key findings with employees, co-creating solutions with diverse groups, updating policies and processes, and training leaders on inclusive behaviours.

Sensitive data must always be handled securely and in line with GDPR and local data protection requirements in Cyprus, especially when survey items touch on demographics or experiences of discrimination. Organisations should also avoid reporting results for tiny groups to protect anonymity.

Who can conduct a DEI survey in Cyprus?

In Cyprus, DEI surveys can be conducted by internal HR or People & Culture teams, external consultants, or specialised survey providers. However, working with an independent, trusted partner can help ensure methodological rigour, confidentiality, and robust benchmarking.

At Great Place to Work® Cyprus, we support organisations across sectors with DEI-related measurement, analysis, and action planning, helping them align survey work with international best practices. This can be especially valuable for organisations running their first structured DEI survey or seeking external recognition.

How does Great Place to Work Cyprus measure DEI through surveys?

At Great Place to Work Cyprus, we measure DEI primarily through its confidential Trust Index Survey, supported by demographic data, benchmarks, and follow‑up actions. The focus is on how employees experience fairness, respect, belonging, and inclusion in their day‑to‑day work.​

Core survey tool

  • The main instrument is the Great Place to Work Trust Index Survey, delivered through the Emprising platform and used by Cypriot organisations seeking Certification and Best Workplaces™ recognition.​
  • The survey uses Likert‑scale statements plus open‑ended questions to capture both quantitative scores and qualitative comments about trust, respect, equity, and psychological safety.​

What the survey measures

  • Questions assess whether employees feel treated fairly regardless of gender, age, nationality, or role, and whether they experience an inclusive, welcoming culture.​
  • Items also explore opportunities for growth, access to resources, leadership behaviour, and whether people feel they “belong” and can be themselves at work.​

Data, segmentation and benchmarks

  • Results are analysed by department, level, and other segments (where sample sizes allow) to highlight gaps between groups and identify specific inclusion challenges.​
  • Organisations can benchmark their scores against Cypriot Best Workplaces™ and international data, using the Great Place to Work platform to compare performance and track progress over time.​

Confidentiality and trust

  • Surveys are run confidentially, with anonymity protections and minimum group sizes for reporting, so individual employees cannot be identified from their responses.​
  • This confidentiality is positioned as a core condition for honest feedback on sensitive DEI topics, helping Cypriot organisations gather reliable data for decision‑making.​

Turning results into DEI action

  • Great Place to Work Cyprus encourages employers to pair survey data with focus groups or DEI committees, then build targeted action plans addressing identified gaps in inclusion and fairness.​
  • Many Cypriot companies use these survey insights both to improve internal culture and to support Certification or DEI‑related recognition, signalling their commitment to inclusive workplaces.

​Together, these elements mean that Great Place to Work Cyprus uses DEI surveys not just to collect data, but to build a trusted, evidence‑based roadmap for more inclusive, high‑performing workplaces across the island.

How can the survey help identify Cyprus-specific DEI challenges?

Well-designed DEI surveys tailored to Cyprus can surface local issues, such as the integration of foreign workers, language barriers, perceived favouritism in close‑knit teams, and gaps between head-office and branch experiences. They also show how regional cultural norms and expectations shape employees’ sense of fairness, respect, and inclusion. 

By analysing results by location, function, and demographic group, Cypriot organisations gain a nuanced view of where to focus—whether that is inclusive leadership behaviours, flexible working, transparent communication, or better support for underrepresented groups. This enables the design of DEI interventions that truly fit the Cypriot context, rather than simply importing generic international practices.

Final thoughts

For Cypriot organisations that want to attract and retain diverse talent, meet evolving expectations, and compete internationally, DEI surveys are no longer a “nice to have” – they are essential.

When grounded in a trusted methodology like the Great Place to Work® Trust Index™, we offer a clear, confidential way to understand the real employee experience and turn DEI commitments into measurable progress.

By listening carefully to employees, acting on the insights, and tracking outcomes over time, workplaces in Cyprus can build cultures where everyone—regardless of background—feels valued, treated fairly, and able to contribute their best.

Managing diversity in the workplace.

Managing Diversity in the Workplace: What Cypriot Companies Should Know

Cypriot companies can no longer treat workplace diversity as an optional extra—it’s essential for attracting talent, fostering fresh ideas, and staying competitive in a changing market.​

When organisations here make a real push for diversity, equity, and inclusion (DEI), they build stronger trust, higher engagement, and real gains across the board. This blog unpacks actionable steps to make DEI work for your business.

What does managing diversity in the workplace mean?

Managing diversity in the workplace means creating a culture where people with different backgrounds, identities, and life experiences can contribute, grow, and be treated fairly in all aspects of organisational life. It goes beyond meeting legal requirements and focuses on everyday practices—hiring, promotion, collaboration, leadership behaviours—that ensure everyone feels respected, heard, and able to perform at their best.

In Cyprus, diversity can include nationality, ethnicity, gender, age, religion, language, disability, and different professional or educational pathways. Effective diversity management recognises this complexity and puts in place clear policies, inclusive leadership, and people practices that turn difference into a strength rather than a barrier.

Why is managing workplace diversity important for organizations?

Managing workplace diversity is important because it directly affects how well an organisation performs, how engaged its people are, and how sustainable its growth can be. When employees from diverse backgrounds feel included and treated fairly, they tend to be more committed, productive, and willing to stay, thereby reducing turnover and preserving organisational knowledge.​

From a business perspective, diverse teams bring a wider range of ideas and experiences, leading to better problem-solving, greater innovation, and stronger decision-making. Organisations that effectively manage diversity are also better at understanding varied customer needs, improving their reputation, and are more likely to outperform competitors financially.

What are the benefits of managing diversity in the workplace?

Managing diversity in the workplace brings both people and business benefits for organisations.​

Key people benefits

  • Higher employee engagement and satisfaction, because people feel respected, included, and able to be themselves at work.​
  • Stronger retention and lower turnover, as employees are more likely to stay with organisations where they feel they belong.​
  • Better team relationships and collaboration, with more mutual understanding across different backgrounds.​

Key business benefits

  • More creativity and innovation, as diverse perspectives lead to new ideas, products, and solutions.​
  • Better problem-solving and decision-making, because mixed teams challenge groupthink and consider more options.​
  • Stronger performance and profitability, with diverse and inclusive organisations more likely to outperform competitors financially.

Managed well, diversity becomes a practical advantage—lifting engagement, sharpening decisions, and driving stronger, more sustainable business results.

How does diversity impact employee engagement and productivity?

Inclusive, diverse workplaces in Cyprus create higher trust, psychological safety, and a stronger sense of belonging, all of which are core drivers of engagement and extra discretionary effort. When people feel they are treated fairly and can show up as themselves at work, they are more likely to share ideas, collaborate across teams, and put in an extra effort for customers and colleagues.​

Evidence from engagement and performance research shows that listening to employees and acting on their feedback is linked to higher motivation, lower absenteeism, and better overall results. Diverse, well-managed teams tend to outperform more homogeneous ones because they question assumptions, reduce groupthink, and approach problems from multiple angles, which leads to more innovative and effective solutions.

What diversity challenges do employers face in Cyprus?

Cypriot employers face several recurring diversity challenges:

  • Treating diversity as a side HR topic rather than a core business priority means DEI is not fully integrated into strategy, leadership, or day‑to‑day decision‑making.
  • Limited awareness of unconscious bias and persistent traditional hierarchies can restrict fair access to opportunities for women, international employees, and people with disabilities.
  • Lack of robust data and monitoring systems makes it challenging to track representation, promotion patterns, and equality of opportunity across different employee groups.
  • Practical integration issues, such as managing language and cultural differences, onboarding international hires effectively, and ensuring policies and communication are inclusive for everyone.
  • Subtle exclusion and stereotyping in everyday interactions may not break any formal rules, but they can gradually erode trust, collaboration, and employees’ sense of belonging.

These challenges underline that many Cypriot employers are still at the beginning of their diversity journey. Addressing them deliberately is essential for building workplaces where all employees can contribute fully and help organisations thrive in a more competitive, multicultural market.

How can companies effectively manage and promote diversity in Cyprus?

At Great Place to Work® Cyprus, we help organisations build diverse, equitable, and inclusive workplaces through our proven Trust Index™ surveys and Emprising™ platform—trusted tools that measure how every employee group experiences fairness, respect, and belonging.​

Here’s how Cypriot companies can succeed with our methodology:

  • Set a clear DEI strategy linked to business goals, then use our Trust Index™ to benchmark employee experience by gender, age, nationality, disability, and role—revealing gaps and strengths in real time.​
  • Track key diversity indicators alongside confidential survey results to spot where inclusion is thriving or falling short, with actionable benchmarks against Cyprus industry leaders.​
  • Turn insights into impact by creating leader-accountable action plans—whether improving communication, updating policies, or offering targeted development for underrepresented teams.​
  • Invest in ongoing training for managers and teams on inclusive leadership, unconscious bias, and cross‑cultural collaboration, tailored to the Cypriot market and its growing multicultural workforce.​
  • Earn Great Place to Work® Certification to showcase your commitment publicly, attracting top multicultural talent, boosting retention, and positioning your organisation among Cyprus’s Workplaces™ for diversity and inclusion.

At Great Place to Work® Cyprus, companies do not have to guess what works—they can rely on a proven, people-first methodology to turn diversity ambitions into everyday reality. 

By measuring what employees truly experience and translating those insights into targeted action and recognition, organisations can build workplaces where diversity, equity, and inclusion are not just paper values but a lived advantage for everyone.

Which DEI practices deliver the best results in Cyprus?

The DEI practices that deliver the best results in Cyprus are those that are leadership‑backed, data‑driven, and visible in the everyday employee experience.​

Most effective practices include:

  • Using confidential DEI and culture surveys (such as the Great Place to Work Trust Index) to capture how different groups experience fairness, respect, and belonging, then segmenting results by gender, age, nationality, disability, and role.​
  • Setting clear DEI goals tied to business outcomes and tracking progress with concrete metrics, rather than relying on informal impressions.​
  • Implementing inclusive policies and bias‑aware processes for hiring, pay, promotion, and performance, supported by regular training on unconscious bias and inclusive leadership.​
  • Participating in initiatives such as Great Place to Work Certification, using benchmarks against Cyprus’ Best Workplaces to refine strategy and publicly demonstrating a real commitment to diversity, equity, and inclusion.

When Cypriot companies combine these practices, DEI stops being a checklist and becomes part of how the organisation actually works day to day. In turn, diversity and inclusion lead to higher trust, stronger engagement, and better results for both employees and the business.

How do employee surveys and analytics improve DEI strategy?

Employee surveys and people analytics help Cypriot companies turn DEI from good intentions into targeted, measurable action. Well-designed, confidential surveys reveal how different employee groups actually experience fairness, respect, belonging, and growth opportunities, rather than relying on assumptions or informal feedback.

By segmenting results by factors such as gender, age, nationality, disability, department, and location, leaders can pinpoint where inclusion is strong and where specific groups are being left behind. This makes it easier to prioritise interventions, from improving manager behaviours to adjusting policies and processes.

Over time, organisations that regularly run engagement and DEI surveys can track progress, benchmark against leading workplaces in Cyprus, and continuously refine their DEI strategy based on real data and trends, not guesswork.

Which Cypriot organizations have successfully embraced workplace diversity?

Several Cypriot organisations across sectors have begun embedding diversity and inclusion into their hiring, development, and support of their people. Many large employers in professional services, finance, retail, education, and technology now highlight gender-balance initiatives, pay‑equity reviews, and flexible working as core pillars of their DEI strategies, rather than optional add‑ons.

Recognition programmes such as Cyprus’ Best Workplaces™ lists showcase companies that treat diversity as a source of innovation, trust, and growth, not just a legal obligation. Organisations that reach this level typically combine visible leadership commitment, robust employee surveys to measure inclusion, and everyday inclusive practices that employees recognise and feel in their day‑to‑day work.

Final Thoughts

For Cypriot companies, managing diversity is part of building a high‑trust workplace where people do their best work and choose to stay. When leaders back up their words with inclusive policies and data‑driven decisions, DEI stops being a side initiative and becomes central to how the business grows.

Great Place to Work® Cyprus supports this shift by giving organisations the tools to listen to employees, measure inclusion, and act on what they learn, turning everyday experiences of fairness and belonging into a real competitive advantage for people, customers, and the wider Cypriot society.

17 Different types of Workplace Diversity in Cyprus.

17 Different Types of Workplace Diversity in Cyprus

Workplace diversity in Cyprus is more than just a policy — it’s a growing movement that celebrates the unique mix of people who make Cypriot organisations thrive. Whether it’s differences in culture, gender, language, or life experience, diversity brings fresh perspectives and creative energy to every team.

In this blog post, we’ll explore 17 different types of workplace diversity found across Cyprus and how embracing them can strengthen organisational culture, innovation, and long-term success.

What does diversity in the workplace mean?

Diversity in the workplace describes the mix of people in an organisation, including visible and non-visible characteristics such as gender, age, nationality, disability, education, and beliefs. In a “For All” workplace approach, the focus is not only on who is present, but on whether everyone, regardless of who they are or what they do, has a consistently positive, high‑trust experience at work.

In Cyprus, diversity reflects the island’s multicultural workforce, combining local Cypriots with talent from Europe, the Middle East, Africa, and beyond. When organisations recognise and value this mix, diversity becomes a strategic asset rather than just a demographic statistic.

What is the importance of diversity in the workplace?

Diversity is important because it supports better decision-making, creativity, and innovation by enabling employees to bring different perspectives to problems and opportunities. Research on diverse and inclusive teams shows that they tend to outperform less varied groups on complex tasks and adapt more quickly to changing markets.

For Cypriot companies, diversity also strengthens the employer brand and attracts talent in a competitive labour market where skilled workers seek fair, inclusive workplaces. Embracing diversity and inclusion helps organisations reduce inequalities, improve employee well‑being, and build resilient cultures that support sustainable growth.

What are the different types of diversity in the workplaces in Cyprus?

Workplace diversity in Cyprus can be grouped into three broad categories: internal, external, and organisational. Internal diversity encompasses personal characteristics people are generally born with or deeply rooted in; external diversity relates to life circumstances, choices, and experiences; organisational diversity focuses on how people are positioned and structured within the company.

Understanding these categories helps Cypriot organisations take a more holistic, data‑driven approach to diversity, equity, and inclusion. It also ensures that initiatives go beyond single-dimensional efforts (e.g., gender) and address the full spectrum of the employee experience.

1. Internal Diversity

Internal diversity refers to the inherent characteristics that make up a person’s identity, such as race, ethnicity, age, sex, and many physical and cognitive traits. In Cyprus, this is visible in the mix of Greek Cypriot and international employees working together, each bringing different languages, histories, and perspectives into the workplace. When organisations recognise and value these identity‑based differences, they can design fairer policies, address bias more effectively, and create a stronger sense of belonging and psychological safety for everyone.

Race and ethnicity

Race and ethnicity in Cyprus reflect both the local Cypriot communities and an increasingly diverse mix of international employees from Europe, Asia, and Africa. Organisations that acknowledge and respect this ethnic diversity are better positioned to serve multicultural customers and build inclusive teams.

Inclusive practices can include anti‑discrimination policies, awareness training, and open dialogue about bias and stereotypes. These steps help reduce barriers for racial and ethnic minorities and create a fairer working environment.

Gender identity

Gender identity covers how individuals internally understand and express their gender, which may or may not align with traditional binary categories. In modern workplaces, respecting gender identity includes using correct names and pronouns, providing inclusive facilities, and ensuring policies do not discriminate against transgender or non‑binary employees.

In Cyprus, gender gaps in employment persist, but women’s participation rates have been rising, indicating progress toward greater gender inclusion. Cypriot employers who align with best practices on gender identity and inclusion are more likely to be seen as modern, fair, and attractive places to work.

Sexual orientation

Sexual orientation refers to whom a person is emotionally or romantically attracted to, such as heterosexual, gay, lesbian, or bisexual. An inclusive workplace ensures that LGBTQ+ employees feel safe being themselves without fear of harassment or career repercussions.

Policies that explicitly protect against discrimination based on sexual orientation, along with visible allyship from leadership, are key to building trust. When LGBTQ+ employees feel accepted, engagement and retention tend to improve, which benefits both people and the organisation.

Age

Age diversity means having employees from different age groups, from early‑career talent to experienced professionals and older workers. In Cyprus, demographic trends show an ageing population alongside younger professionals entering sectors like finance, technology, tourism, and professional services.

Organisations that leverage age diversity benefit from cross‑generational learning, mentoring, and a wider range of perspectives on customers and markets. Fair opportunities for development and promotion across age groups are essential to avoid age bias and maintain a balanced workforce.

Physical and mental abilities

Disability inclusion covers both physical and mental health conditions, visible or invisible, that may affect how people work or participate in the workplace. Creating accessible workplaces in Cyprus means addressing physical access, assistive technologies, flexible working arrangements, and supportive policies.

Eurostat data highlights significant employment gaps between people with and without disabilities in Cyprus, underlining the need for more substantial inclusion efforts. When organisations actively remove barriers and provide reasonable adjustments, they tap into under‑utilised talent and demonstrate social responsibility.

National origin

National origin refers to a person’s country of birth or citizenship, which often shapes language, culture, and professional background. Cyprus, as a hub bridging Europe, the Middle East, and Africa, hosts many foreign‑born workers across sectors such as tourism, services, shipping, and finance.

Inclusive policies ensure that foreign employees have equal access to opportunities, support for integration, and protection against discrimination. Organisations that value national-origin diversity often build stronger international networks and gain better insight into global customers and partners.

2. External Diversity

External diversity includes characteristics shaped by life circumstances and choices, and one key element is education and qualifications. This can range from academic degrees and diplomas to vocational training, professional certifications, and informal learning gained through work experience. In Cyprus, many workplaces bring together graduates of local universities and colleges, alumni of international institutions, and employees who have followed more practical or non‑traditional educational paths. When employers recognise this variety of learning backgrounds, they avoid relying too heavily on rigid credential requirements and open up access to a broader, more diverse talent pool.

Education and qualifications

Education and qualifications include formal degrees, vocational training, professional certifications, and other credentials. Cypriot workplaces bring together graduates from local universities and colleges, international alumni, and employees with substantial practical experience but different educational paths.

Recognising diverse educational backgrounds avoids over‑reliance on narrow credential requirements and can widen the talent pool. Skills‑based hiring and continuous learning opportunities help organisations build high‑performing teams that are more inclusive of non‑traditional candidates.

Religion and beliefs

Religion and beliefs refer to faith traditions, spiritual practices, or secular worldviews that shape how people see the world and structure their lives. In Cyprus, workplaces may include Orthodox Christian, Muslim, Catholic, and other communities, as well as employees who are not religious.

Respecting religious diversity can mean offering flexible leave for significant holidays, accommodating prayer times, and avoiding discrimination based on belief. When organisations demonstrate respect for different beliefs, they strengthen trust and reduce potential conflict.

Socioeconomic background

Socioeconomic background captures factors such as family income, parental education, and early access to resources and opportunities. Employees in Cyprus may have very different life experiences depending on whether they grew up in rural areas, urban centres, or abroad, and whether higher education was easily accessible.

Inclusive employers recognise that talent is not determined by social class and support fair recruitment, pay equity, and equal access to development for all. Scholarships, internships, and early‑career programmes can help reduce barriers for candidates from underrepresented or less advantaged backgrounds.

Marital and parental status

Marital and parental status covers whether employees are single, married, in partnerships, parents, caregivers, or child‑free. Family structures in Cyprus can include traditional households, blended families, and international arrangements where relatives live abroad.

Family‑friendly policies such as parental leave, childcare support, flexible schedules, and caregiver leave help ensure that all employees are treated fairly regardless of family situation. These practices support work‑life balance, reduce turnover, and improve overall engagement.

Work experience and career history

Work experience and career history describe the different sectors, roles, and countries where people have worked before joining the organisation. In Cyprus, it is common to find teams combining local industry experience with international backgrounds in shipping, tourism, finance, technology, and NGOs.

Valuing diverse career paths—such as career changers, returning parents, or international hires—broadens organisational knowledge and adaptability. Clear, fair criteria for promotions and development help ensure that all experience is recognised and not limited to a single “ideal” career path.

Lifestyle and personal values

Lifestyle and personal values relate to how people choose to live, including health habits, environmental priorities, community involvement, or preferred ways of working. For example, Cypriot employees may prioritise family time, community engagement, or sustainable living in different ways.

Respecting lifestyle diversity means avoiding stereotypes, promoting psychological safety, and allowing flexibility where possible, such as remote work or flexible hours. When people feel they can align their personal values with their workplace, loyalty and commitment increase.

3. Organizational Diversity

Organisational diversity includes the range of roles, levels, and functions within a company, from frontline and operational staff to specialists, managers, and executives. When Cypriot organisations build cross‑functional teams that bring together people from HR, finance, IT, operations, marketing, and customer service, they combine different skills, priorities, and ways of thinking to solve problems more effectively. 

Encouraging collaboration across job roles helps break down silos, which is especially important in complex sectors such as banking, tourism, and professional services, where decisions often cut across multiple departments. When every function is recognised as critical to the organisation’s success, employees feel their contribution is valued, which supports higher engagement, better communication, and more balanced decision‑making.

Job role or function

Organisational diversity also includes the variety of roles and functions within a company, from frontline and operational staff to technical experts and executives. Cross‑functional teams bring together people from HR, finance, IT, operations, marketing, and customer service, each with distinct perspectives and skills.

Encouraging collaboration across job roles reduces silos and improves problem‑solving, particularly in complex environments like banking, tourism, and professional services in Cyprus. When all functions are treated as valuable, employees feel more respected and engaged.

Seniority, tenure, and level within the company

Seniority, tenure, and level refer to how long someone has been in the organisation and their hierarchical position, from entry‑level to senior leadership. A healthy mix of newer and long‑serving employees supports both fresh ideas and institutional memory.

Inclusive organisations ensure that development, feedback, and recognition are available at all levels, not just at leadership levels. Transparent promotion criteria and succession planning help reduce bias and open pathways for diverse talent to progress.

Departmental or team assignment

Diversity by department or team examines how people are grouped within units such as sales, customer support, R&D, or regional branches. Some departments in Cypriot companies, such as international sales or customer service, may naturally be more diverse due to language and market needs.

Organisations can review team composition to avoid clustering all diversity in a single department and to ensure inclusive practices reach every area. Cross‑team projects, mentoring, and job rotation can further spread an inclusive culture across the organisation.

Work location

Work location diversity includes employees working on‑site, in different cities or regions, in shared service centres, or remotely from other countries. Cyprus hosts both physical offices and hybrid or remote roles serving international clients, especially in technology, services, and finance.

Ensuring equal access to information, participation, and development for all locations prevents remote or satellite staff from feeling excluded. Inclusive communication practices—such as hybrid‑friendly meetings and translated materials where needed—help all employees stay connected.

Full-time, part-time, or contract employment status

Employment status diversity refers to full‑time, part‑time, temporary, agency, or contract workers who contribute to the organisation. Many Cypriot businesses in sectors like tourism, retail, and services rely on seasonal or flexible workers alongside permanent staff.

Fair treatment across all employment types is essential, including access to information, safe working conditions, and, where possible, development opportunities. When organisations value every contributor, regardless of contract type, they build stronger trust and reduce perceptions of “insiders” and “outsiders.”

How can organizations measure diversity in Cyprus?

Measuring diversity in Cypriot workplaces requires combining demographic data with employee experience insights. Many leading organisations use confidential employee surveys, such as trust and inclusion assessments, alongside HR data on hiring, promotion, and turnover to build a complete picture.

In Cyprus, organisations recognised by Great Place to Work adopt structured, data-driven approaches to monitoring diversity, equity, and inclusion across different groups. This typically involves tracking representation by gender, age, nationality, and disability status, and comparing these patterns with employee perceptions of fairness, respect, and belonging.

Regular measurement enables organisations to identify gaps, set goals, and evaluate the impact of their DEI initiatives over time. Transparent reporting on progress, both internally and externally, helps build accountability and strengthen trust with employees and stakeholders.

What are the key diversity metrics and KPIs?

Key diversity metrics and KPIs focus on whether an organisation is diverse on paper and inclusive in practice, across representation, equity, and everyday experience. In many Cypriot workplaces, including those using Great Place to Work’s methodology, this usually means combining hard workforce data with employee survey results that show how people actually feel at work.​

Useful KPIs include:

  • Representation metrics by gender, age, nationality, ethnicity, disability, and other relevant dimensions, with particular attention to management, leadership, and the board.
  • Hiring, promotion, and turnover rates for underrepresented groups reveal whether opportunities are reasonably accessible throughout the employee lifecycle.
  • Pay equity indicators comparing salaries, bonuses, and other rewards across similar roles and levels for different demographic groups.
  • Inclusion and fairness scores from employee surveys (for example, whether people feel respected, treated fairly, and able to be themselves at work), broken down by demographic segment; at Great Place to Work, we capture this through its Trust‑based survey model and DEI‑focused items.
  • Participation rates in DEI initiatives, such as training, mentoring, employee resource groups, and awareness campaigns, are tracked over time to show engagement and momentum.

Together, these metrics help Cypriot organisations move beyond generic statements about diversity and demonstrate measurable progress toward a more inclusive, high‑trust culture.

By regularly reviewing data, comparing results across groups, and acting on insights, companies can better align diversity goals with their business strategy, talent decisions, and long‑term performance.

Final Thoughts

Diversity in Cypriot workplaces spans internal, external, and organisational dimensions, and all three shape how employees experience fairness, opportunity, and belonging at work.

When organisations apply the Great Place to Work methodology—with confidential, data-driven employee surveys and apparent diversity and inclusion metrics—these insights turn DEI from a box-ticking exercise into a practical roadmap for more representative teams and fairer everyday experiences.​

By combining survey feedback with follow-through on actions, Cypriot employers can identify gaps across gender, age, nationality, and disability, then target interventions that strengthen inclusion, innovation, and long-term business performance. Using this structured, for-all approach, diversity becomes a genuine competitive advantage for workplaces in Cyprus, not just a compliance requirement.

5 Benefits of Diversity in Cypriot Workplaces

5 Key Benefits of Diversity for Cypriot Workplaces and Their Employees

In Cyprus, diversity is more than a buzzword — it’s a driving force behind modern, forward-thinking businesses that break barriers and redefine success.

From Limassol’s thriving tech hubs to Nicosia’s global finance sector, teams made up of people from varied backgrounds fuel workplaces with creativity, fresh ideas, and innovative problem-solving. Unique life experiences and perspectives lead to solutions others might overlook, boost productivity, and open doors to untapped markets. Research confirms it: organisations in Cyprus that embrace inclusion consistently outperform those that cling to a one-size-fits-all approach.

But diversity isn’t only about profits — it’s about people. Prioritising inclusion creates workplaces where every employee feels valued, inspired, and connected, fostering a deep sense of belonging that strengthens both morale and performance.

In this article, we’ll explore five key benefits of workplace diversity in Cyprus — and how it drives business success while enriching the professional and personal lives of employees across the island.

How is workplace diversity defined?

Workplace diversity is defined as the presence of employees with a wide range of different characteristics, backgrounds, and perspectives within an organisation—including differences in race, ethnicity, gender, age, sexual orientation, physical abilities, religion, education, socioeconomic background, language, and more.

A truly diverse workplace values and welcomes these differences, fostering an environment where everyone feels noticed, respected, and able to contribute their unique experiences and skills. Diversity goes beyond visible traits; it also encompasses less visible aspects like values, cognitive styles, family structure, and life experiences. 

The purpose is not only representation but the creation of a culture where diverse viewpoints lead to greater creativity, innovation, and problem-solving. Workplace diversity means building teams that reflect the broader community, enabling organisations to benefit from a richer mix of ideas and a more inclusive, engaging, and equitable workplace.

What are the benefits of diversity in the Cypriot workplace?

Embracing diversity brings measurable benefits to Cypriot organisations, empowering them to attract and retain exceptional talent while securing a sustainable competitive edge. Studies show that companies with diverse teams—especially in terms of ethnicity and gender—are significantly more likely to outperform financially. 

Globally recognised research highlights that such organisations are up to 35% more likely to achieve above-average financial returns, thanks to their breadth of viewpoints and superior problem-solving abilities. In Cyprus, adopting diversity helps businesses tap into a wider pool of highly qualified candidates, driving innovative thinking and boosting employee loyalty.

Workplaces that welcome employees from a variety of backgrounds cultivate a reputation as forward-thinking and inclusive employers. This not only sets them apart in a competitive market but also enhances their capacity to adapt, innovate, and serve the needs of a changing society.

1. Innovation and Creativity

One of the most important benefits of workplace diversity in Cyprus is the boost it gives to creativity and innovation. Creativity flourishes where diversity thrives. Cypriot teams, comprising diverse cultures, experiences, and perspectives, generate novel ideas, challenge conventional wisdom, and deliver breakthrough solutions. As an example, ECOMMBX, awarded Cyprus’s Best Workplace 2025, stands out for its innovative culture and progressive initiatives, showing how valuing diversity and employee well-being drives both creativity and business success.

Several key benefits emerge:

  • Diverse teams frequently devise disruptive solutions, responding to customer needs in imaginative new ways.
  • Cognitive diversity actively counters groupthink, promoting robust problem-solving and adaptability.
  • Multicultural talent offers unique market insights, enabling innovation tailored to a broader spectrum of customers.

In Cyprus, fostering a culture of inclusion and diversity is foundational for sustained creativity and a strong industry position. Companies that champion diverse perspectives can expect dynamic teams, enhanced customer satisfaction, and enduring business growth.

2. Better Decision-Making and Problem-Solving

Another clear advantage of workplace diversity is its ability to strengthen decision-making and problem-solving. Teams composed of individuals with varied cultural, professional, and life experiences approach challenges from multiple angles, leading to well-rounded, informed choices. Research shows that cognitively diverse teams solve problems faster and make better decisions than homogenous groups—outperforming them in quality and speed up to 87% of the time.

The reason is simple: diverse perspectives encourage deeper evaluation, reduce the risk of groupthink, and spark constructive debate. While it can be more challenging to integrate multiple viewpoints, this very complexity drives richer analysis, sharper critical thinking, and more innovative solutions.

For Cypriot companies, nurturing a diverse workforce means unlocking these decision-making advantages—creating agile, adaptable teams that respond effectively to complex challenges.

This improved problem-solving capacity doesn’t just enhance productivity and collaboration; it also directly boosts business performance and supports sustainable growth in a competitive, fast-changing market.

3. Greater Employee Engagement, Well-Being, and Retention

An inclusive workplace is a powerful driver of engagement, well-being, and loyalty. When employees from diverse backgrounds feel genuinely respected and valued, they are more likely to be motivated, productive, and committed to their organisation. Reports say that combining diversity with true inclusion can lift engagement levels by an impressive 101%.

The impact on retention is equally striking. Studies show that companies with strong diversity and inclusion practices can see retention rates up to 68.3% higher than those without. This means fewer costly turnovers, more profound institutional knowledge, and stronger long‑term relationships between employers and their teams.

Inclusive organisations in Cyprus do more than just reduce recruitment costs — they create cultures where equality, authenticity, and belonging are part of everyday life. Employees who feel that they can bring their whole selves to work not only stay longer but also contribute more meaningfully to the company’s success.

When Cypriot businesses prioritise employee engagement, they create supportive workplaces that lift morale, build loyalty, and attract the top talent needed for sustainable growth.

4. Broader Talent Pool and Recruitment Opportunities

Embracing diversity significantly expands the talent pool and opens the door to richer recruitment opportunities. According to a report, 76% of job seekers consider a company’s diversity practices important when evaluating employers and job offers.

By adopting inclusive hiring strategies, organisations in Cyprus can attract top talent from a wide range of cultural, educational, and professional backgrounds — bringing in fresh perspectives, unique skill sets, and innovative problem‑solving abilities.

The benefits don’t end at recruitment. Retention rates improve when employees feel their individuality is valued and their contributions matter. Diverse organisations naturally appeal to ambitious, globally minded professionals, strengthening their reputation and making them stand out in competitive markets.

5. Competitive Advantage in the Local Market

In Cyprus’s evolving economy, a diverse workforce is more than an ethical choice — it’s a powerful competitive edge. Research shows that diverse teams are 70% more likely to capture new markets and drive innovation, thanks to their cultural awareness, adaptability, and deeper understanding of a broad customer base. The financial rewards are equally impressive, with diverse organisations enjoying 25–35% higher profitability compared to less inclusive peers.

Business leaders who actively foster diversity not only position their companies ahead of competitors but also earn stronger trust and loyalty from customers.

This advantage extends across multiple performance areas:

Benefit CategoryBusiness Impact
Financial Returns25–35% higher profitability, improved cash flow
Market Reach70% greater success in capturing new markets
Innovation45% boost in revenue directly linked to innovation
Employer ReputationStronger brand appeal, preferred by top talent
Customer BaseBetter understanding and service for diverse audiences

By investing in truly inclusive teams, Cypriot companies can secure sustainable growth, enhance resilience, and strengthen their position as industry leaders — both locally and globally.

What is the significance of workplace diversity?

Embracing workplace diversity is more than a strategic choice—it is the right thing to do for Cypriot businesses aiming to build inclusive, high-performing environments. The actual value of diversity lies in its ability to unite individuals with varied perspectives, skills, and experiences. This collaboration fuels innovation, adaptability, and a sense of shared purpose within teams.

However, organisations often face challenges when implementing diversity, such as overcoming unconscious bias, integrating multicultural teams, and addressing different communication styles. These hurdles can be mitigated through diversity training programmes, open dialogue, and strong leadership commitment.

As Simon Sinek once said, “Leadership is not about being in charge. It is about taking care of those in your charge.” By prioritising inclusivity, Cypriot companies can overcome obstacles and achieve long-term success.

How does workplace diversity benefit employees?

Workplace diversity plays an important role in boosting employee engagement, enhancing retention, and expanding career growth opportunities. When individuals from different backgrounds feel genuinely valued and supported, they are more motivated, satisfied, and committed to their organisation’s success. Inclusive environments encourage collaboration, foster professional development, and ensure that advancement opportunities are accessible to all team members.

Beyond internal benefits, diversity also strengthens a company’s external relationships. Organisations that embrace and reflect the variety within society are better equipped to understand and serve a broader range of customers — building lasting trust, improving client satisfaction, and driving business growth.

1. Greater Inclusion and Sense of Belonging

Inclusion is the cornerstone of a healthy, high‑performing workplace. When employees are welcomed and respected regardless of their cultural background, sexual orientation, abilities, or personal identity, they develop a profound sense of belonging and loyalty. This respectful atmosphere fosters authentic teamwork, empathy, and mutual support across the organisation.

Research consistently shows that diversity and inclusion directly influence employee engagement and job satisfaction. When people can bring their authentic selves to work without fear of bias, morale rises, collaboration improves, and contributions carry more meaning. Open communication channels and opportunities for feedback ensure that every voice is heard and valued.

Key benefits include:

  • A positive, supportive workplace culture that benefits all team members.
  • Higher retention rates, as employees who feel they belong are less inclined to leave.
  • More cohesive, resilient teams are built through respect for varied experiences and perspectives.

For Cypriot organisations, prioritising inclusion is more than just good HR practice — it’s an investment in building motivated, collaborative teams that can thrive well into the future.

2. Improved Personal and Professional Growth

Working in a diverse environment accelerates both personal and professional development. Exposure to colleagues with different backgrounds, skills, and perspectives allows employees to discover new approaches to problem-solving, broaden their skill sets, and expand their professional networks. This kind of workplace naturally fosters continuous learning, adaptability, and open‑mindedness — qualities that are essential in today’s changing job market.

Diversity training programmes amplify these benefits by increasing awareness of unconscious biases, promoting respectful communication, and encouraging curiosity about different viewpoints. Such initiatives not only enhance teamwork but also help employees unlock their full potential, develop greater empathy, and improve collaboration across cultures.

Key outcomes include:

  • Enhanced skills and faster career progression through cross‑cultural learning and varied experiences.
  • Better understanding among colleagues thanks to structured training and open dialogue.
  • Broadened perspectives from the regular exchange of new ideas and approaches.

For companies in Cyprus, investing in diversity means creating an environment where employees can thrive, continuously grow, and reach new heights in their careers — while contributing to a stronger, more innovative organisation.

3. Higher Engagement and Job Satisfaction

Engaged employees are the driving force behind any organisation’s success — and diversity and inclusion are key to unlocking that engagement. When people feel their unique backgrounds, perspectives, and skills are genuinely valued, they become more motivated, collaborative, and committed to their work. This recognition not only boosts morale but also deepens the sense of purpose within teams.

Research and other global studies show that workplaces embracing diversity and inclusion can achieve engagement levels up to 101% higher than less inclusive peers. In such environments, employees trust their colleagues, share ideas openly, and build strong, meaningful professional relationships.

The results are precise:

  • Higher morale and more substantial commitment lead to happier, more resilient teams.
  • Greater job satisfaction drives productivity and reduces costly turnover.
  • Engaged, inclusive teams deliver better performance and fuel organisational growth.

For Cypriot companies, celebrating diversity isn’t just good ethics — it’s a strategic approach that empowers employees to thrive, innovate, and help shape a more dynamic and competitive business landscape.

4. More Opportunities for Career Advancement

In diverse organisations, career growth is not limited by background, personal identity, or life experience — it’s driven by merit and potential. When workplaces value different perspectives and ensure equal access to promotions, training, and professional development, they open the door for every employee to advance. This commitment to fairness is a magnet for top talent, attracting ambitious professionals who want to thrive in an environment that rewards skill, innovation, and dedication.

Employees from varied backgrounds bring unique ideas and approaches that help organisations stand out in the marketplace. By actively removing barriers to advancement and implementing transparent promotion processes, businesses cultivate ambition, encourage leadership aspirations, and strengthen loyalty across their teams.

The benefits are clear:

  • Equitable promotions and recognition create trust and fairness.
  • Motivation to pursue leadership roles grows when opportunities are accessible to all.
  • High-performing candidates are attracted and retained in a culture that prioritises growth.

For Cypriot companies, a strong commitment to diversity ensures every employee has the chance to realise their full potential — driving both individual success and long-term organisational growth.

5. Stronger Teamwork and Innovation

In diverse teams, collaboration doesn’t just happen — it thrives. When individuals bring varied experiences, skills, and perspectives to the table, they spark ideas that drive innovation and elevate business performance. Colleagues learn from one another, approach problems creatively, and adapt quickly to change, creating a culture where progress is constant.

Research consistently shows that diversity enhances creativity and problem‑solving capacity. Teams composed of people from different backgrounds are more likely to develop groundbreaking ideas, challenge conventional thinking, and deliver superior results. As Vishnu Subramanian aptly observed, Diversity and international exposure have always been important to the decisions I have made in my career.”

The benefits are clear:

  • Teamwork strengthens as employees respect and incorporate different viewpoints.
  • Performance improves, with diverse teams producing higher‑quality outcomes.
  • Innovation becomes a core advantage, fueling sustainable growth and competitiveness.

For Cypriot workplaces, committing to diversity means building resilient, forward‑thinking teams that don’t just meet today’s challenges — they shape tomorrow’s opportunities.

Final Thoughts

For Cypriot workplaces, embracing diversity is far more than a progressive ideal — it’s a strategic imperative for thriving in an increasingly competitive, interconnected world.

By creating an inclusive culture where every voice is heard and valued, organisations tap into the full potential of their peoplesparking innovation, attracting outstanding talent, and building resilient teams ready to meet future challenges.

The benefits extend well beyond stronger business performance. Diversity cultivates a motivated, engaged, and adaptable workforce — the cornerstone of sustainable growth. For companies in Cyprus, investing in diversity is not just a smart business move; it’s a long-term commitment to shaping a more dynamic, equitable, and prosperous future for all.

The Importance of Diversity in Cypriot Workplaces.

7 Reasons Why Diversity is Important in the Cypriot Workplaces

Cyprus is becoming more culturally rich than ever, and our workplaces are reflecting that change. From offices and tech hubs to hotels, people from different countries, cultures, and walks of life are coming together — and it’s transforming how we work.

Diversity isn’t just about ticking a box. It’s about creating an environment where every person’s ideas, experiences, and perspectives are valued. This mix of viewpoints can spark creative solutions, improve problem-solving, and make teamwork more rewarding. It also helps colleagues form stronger connections, building trust and respect across differences.

In workplaces, diversity promotes understanding, empathy, and open-mindedness — qualities that benefit not only workplaces but also the broader Cypriot community. In this post, we’ll share seven reasons why embracing diversity is an important, powerful strategy for organisations across the island.

What is the meaning of workplace diversity?

Workplace diversity refers to the variety of differences among employees within an organisation — including visible traits like age, gender, and ethnicity, as well as less visible factors such as education, socioeconomic background, beliefs, values, skills, experiences, and even ways of thinking.

It’s about bringing together people with different perspectives so that the workplace benefits from a richer mix of ideas, experiences, and problem-solving approaches.

Workplace diversity is not only about hiring people from different groups — it also means creating an inclusive environment where all employees feel valued, respected, and able to contribute fully.

What are the main dimensions of workplace diversity?

Successful workplaces understand that diversity has many dimensions, each contributing unique strengths and perspectives. By understanding these dimensions, organisations can better support their teams and reflect the rich diversity of people around the world.

  • Cultural Diversity: Encompasses differences in ethnicity, nationality, language, traditions, and ways of working. It adds depth to ideas and approaches within teams.
  • Gender Identity and Sexual Orientation: Respecting and including individuals regardless of gender identity or sexual orientation fosters fairness, belonging, and equal opportunity.
  • Ethnic Diversity: Welcoming people from different racial and ethnic backgrounds enriches workplace culture and broadens perspectives.
  • Age and Ability: Valuing contributions from people of all ages and physical or mental abilities helps ensure a truly inclusive environment where everyone can thrive.

Each of these diversity dimensions brings fresh insights, encourages creative problem-solving, and supports a healthier, more dynamic workplace culture. Embracing them not only leads to better business performance but also promotes fairness and equality in broader society.

For Cypriot workplaces, recognising and integrating these dimensions creates a solid foundation for innovation, resilience, and long-term success — while ensuring that no one feels overlooked or excluded.

Why is diversity important in the Cypriot workplaces?

Diversity is important in Cypriot workplaces because it drives innovation, creativity, and business performance, reflects the multicultural reality of the island, and helps organisations attract and retain top talent. Diverse teams bring together varied perspectives and life experiences, enabling more creative problem-solving and assisting businesses to adapt to rapidly changing markets—especially important in sectors influenced by Cyprus’s international connections and unique geographic position.

Embracing workplace diversity in Cyprus also leads to:

  • Higher employee engagement and retention: When individuals feel respected, valued, and included for who they are, they are more loyal, satisfied, and productive. This reduces turnover and operational costs and creates thriving teams.
  • Better decision-making and problem-solving: Different viewpoints challenge the status quo and reduce groupthink, leading to more balanced and innovative solutions.
  • Broader market reach: Companies with multicultural teams better understand, serve, and communicate with diverse customers—an advantage for Cyprus’s internationally active economy and growing tourism sector.
  • Positive reputation and compliance: A reputation for diversity and inclusion enhances employer branding and attracts talent, while aligning with European laws and social expectations.
  • Fairness and social progress: Prioritising diversity helps Cypriot workplaces mirror the social and cultural mix of modern society, fostering greater inclusion and supporting broader societal fairness.

Diversity is more than a social responsibility for Cypriot workplaces — it is a strategic necessity that fuels innovation, strengthens performance, and boosts adaptability in today’s globalised economy. The following seven reasons outline why diversity plays such a vital role in Cypriot workplaces.

1. Increase Innovation and Creativity

Increasing innovation and creativity is one of the most important reasons to embrace diversity in the workplace. Innovation flourishes when different perspectives meet, and in Cypriot organisations, diverse teams unite distinct cultural insights, professional backgrounds, and problem-solving styles. This blend fuels new ideas, questions outdated practices, and leads to solutions others may overlook.

A diverse team avoids the pitfalls of uniform thinking, instead examining challenges from multiple angles. By sharing personal experiences and viewpoints, employees generate fresh products, services, and processes that keep companies competitive and spur growth. Research consistently shows that diversity catalyses creativity, as people with varied life stories interpret opportunities and risks differently, producing ideas that go far beyond the obvious.

Importantly, when employees see their voices valued, they become more invested, fostering a collaborative culture that embraces change rather than resists it. As diversity advocate Verna Myers said, “Diversity is being invited to the party; inclusion is being asked to dance.” In Cyprus, this combination of diversity and inclusion gives organisations the agility, creative energy, and unique edge needed to stand out both locally and globally.

2. Reflects a Changing workforce

A primary reason to embrace diversity is that it mirrors the realities of our rapidly evolving workforce. In Cyprus, the labour market is more diverse than ever, shaped by migration, global mobility, EU membership, and the island’s role as a hub for tourism, trade, education, finance, and healthcare. Employees now represent a wide range of nationalities, cultures, languages, and professional backgrounds.

By embracing this diversity, workplaces do more than keep pace — they mirror the reality of modern society. This relevance strengthens relationships with both local communities and international markets. An inclusive organisation shows it understands and values the people it serves, whether they are clients, patients, students, or business partners.

Recognising and adapting to a changing workforce also gives companies a competitive edge in attracting top talent. Increasingly, skilled professionals seek out employers who respect differences, provide equal opportunities, and foster a genuine sense of belonging. This is especially vital in Cyprus, where competition for qualified workers is intensifying across industries.

3. Builds a positive brand image

One of the most important reasons to embrace diversity is that it strengthens a company’s brand image. In a competitive market, a strong brand is defined not only by the quality of its products or services, but also by the values it represents. In Cyprus, organisations that actively champion diversity and inclusion send a powerful message: we are modern, forward-thinking, and people-focused.

A reputation for inclusivity attracts not only talented employees but also customers, partners, and investors. People are more inclined to work with and support companies that respect and reflect the diversity of the communities they serve. This is especially true in Cyprus, where the economy relies heavily on tourism, international trade, and cross-border partnerships.

Being recognised as a diverse and inclusive workplace can also bring favourable media coverage, industry awards, and public accolades. Certifications such as Great Place to Work® Cyprus or inclusion in the Best Workplaces™ lists signal to the market that the organisation prioritises a healthy, respectful, and equitable environment.

Beyond attracting talent and customers, a strong diversity-driven brand image fosters trust, loyalty, and long-lasting relationships — positioning Cypriot companies as not just competitive in business, but also responsible contributors to society.

4. Attracts Better Talent

Another important reason to embrace diversity is its power to attract top talent. In the globalised job market, skilled professionals look for more than just competitive pay — they seek workplaces that value individuality, offer equal opportunities, and foster genuine inclusion. In Cyprus, where many industries compete for highly qualified employees, diversity can be the key factor that sets an employer apart.

Diverse and inclusive organisations send a strong, appealing message to job seekers: here, you can bring your whole self to work and contribute meaningfully, regardless of your background, culture, or perspective. This reputation draws top candidates from both within Cyprus and abroad, enriching teams with valuable skills, knowledge, and experiences that might otherwise be out of reach.

Equally important, a welcoming and respectful environment encourages talented employees to stay, develop, and grow with the organisation, reducing turnover and building a loyal, motivated workforce. When diversity and inclusion are embedded in daily practice rather than just spoken as ideals, employees are more likely to feel satisfied, empowered, and committed to their roles.

For Cypriot workplaces aiming to build high-performing teams and strengthen long-term recruitment success, making diversity a core value is not only the right approach — it is essential for attracting, retaining, and inspiring the very best people.

5. Improves Employee Satisfaction

A key reason for embracing diversity is the powerful boost it gives to employee satisfaction. When diversity and inclusion are prioritised, employees feel respected for who they are — not just for the work they deliver. In Cyprus, where workplaces are becoming increasingly multicultural and multi-generational, fostering an environment that celebrates differences allows everyone to feel valued, heard, and comfortable.

An inclusive work culture promotes open communication, teamwork, and recognition of individual strengths. Employees are more engaged and motivated when they know their ideas are valued and their backgrounds are seen as assets. This sense of belonging directly enhances job satisfaction, boosts well-being, and increases productivity.

Moreover, satisfied employees are more likely to stay with their organisation and recommend it to others. In Cyprus’s competitive labour market, retaining skilled and motivated staff is critical for long-term stability and growth. By embracing diversity, companies not only build stronger, more vibrant teams but also cultivate positivity, loyalty, and pride in the workplace.

6. Strengthens Business Performance

Embracing diversity delivers a clear competitive advantage by directly strengthening a company’s overall business performance. Diversity is not only good for morale — it’s a proven driver of the bottom line. In Cyprus, where industries such as tourism, finance, shipping, healthcare, and technology operate in fast-paced, competitive, and global markets, diverse teams provide organisations with a critical performance advantage.

Different perspectives lead to sharper decision-making, more innovative solutions, and a deeper understanding of customer needs. This translates into better products, services, and strategies — all of which fuel growth and profitability. Research consistently shows that organisations with higher levels of diversity outperform their peers in revenue, market share, and overall financial results.

A diverse workforce also enhances agility. By drawing on varied skills, cultural insights, and problem-solving approaches, teams can adapt more swiftly to market changes and seize opportunities that more uniform groups might miss.

For Cypriot companies, diversity is not simply a “nice-to-have” — it is a core driver of sustainable business success. Organisations that commit to it are better positioned to compete both locally and globally, delivering stronger outcomes for employees, customers, and shareholders alike.

How does diversity benefit workplaces in Cyprus?

Diversity benefits workplaces in Cyprus by transforming both organisational performance and employee experience.

Here’s how:

  • Drives Innovation and Creativity: Mixed teams with varied backgrounds generate fresh ideas, embrace creative problem‑solving, and develop better products and services. Diversity fuels unconventional thinking, helping Cypriot businesses adapt quickly to market changes and new opportunities.
  • Broadens Market Reach: A multicultural workforce reflects the reality of Cyprus’s diverse population and international connections. Companies with diverse teams can understand, serve, and connect with wider customer groups—giving them an edge in sectors like tourism, healthcare, and finance.
  • Boosts Employee Engagement and Satisfaction: When employees feel valued for who they are, they’re more likely to be engaged, motivated, and loyal. Inclusive environments lead to higher retention rates, stronger teams, and lower recruitment costs.
  • Enhances Reputation and Recruitment: Cypriot companies known for their commitment to diversity attract top talent and enjoy a positive public image. Diverse workplaces are preferred by job seekers, customers, and partners alike.
  • Strengthens Business Performance: Research shows that diverse organisations make better decisions, perform more effectively, and achieve stronger financial results. In Cyprus, this translates to higher profitability, resilience, and sustainable growth.
  • Promotes Fairness and Social Progress: Embracing diversity supports equality and inclusion beyond the workplace, contributing to a fairer and cohesive society across Cyprus.

Diversity empowers Cypriot workplaces to be more innovative, competitive, and adaptive while also fostering a culture of respect, inclusion, and opportunity for all. This positions organisations to thrive in a fast-changing, multicultural business landscape.

What successful workplace diversity initiatives can be found in Cyprus?

Cyprus has made significant strides in workplace diversity, with a variety of successful initiatives shaping organisational culture and supporting inclusion across sectors. Here are some of the most impactful diversity programs and developments as of 2025:

Great Place to Work® Cyprus Certification

  • Great Place to Work® Cyprus is the trusted authority on workplace culture, recognising and certifying organisations that excel in creating diverse, equitable, and inclusive environments where every employee can thrive.
  • This certification process involves thorough employee surveys and audits of organisational practices, hiring, promotion, and support for minority groups.
  • Certified companies are recognised publicly, with the top socring companies featured in the Cyprus’ Best Workplaces™ Lists, Best Workplaces™ for Women Lists and Europe’s Best Workplaces™, and often serve as role models for workplace inclusion.

Cypriot workplaces benefiting from these initiatives report higher employee engagement, greater innovation, stronger business performance, and improved reputation and market reach.

By implementing structured DEI strategies, continuous training, and transparent policies, organisations in Cyprus are building vibrant, resilient, and inclusive work environments well suited to a multicultural business landscape.

Final Thoughts

Diversity in Cypriot workplaces is no longer an optional extra — it’s a vital ingredient for long-term success, innovation, and social harmony. From boosting creativity and employee satisfaction to strengthening brand reputation and business performance, the benefits are clear and measurable.

At Great Place to Work® Cyprus, we know that fostering inclusion isn’t a one‑time initiativeit’s a continuous commitment. When organisations truly embrace it, the rewards ripple out to benefit not only their people but also the business and the wider community.

By embracing different perspectives, respecting every individual, and embedding equity into workplace culture, Cypriot businesses can not only thrive in a competitive global market but also contribute to a more united, forward-thinking society. The future of work in Cyprus is diverse — and those who lead with inclusion will be the ones shaping it.

Definition of diversity, equity and inclusion.

Diversity, Equity, and Inclusion: A Guide for Cypriot Workplaces

As Cyprus becomes more integrated with the global market, diversity, equity, and inclusion (DEI) are moving higher on the workplace agenda. DEI ensures that people of all backgrounds feel valued, respected, and empowered—a principle that resonates strongly in a country known for its mix of cultures and traditions. Beyond social responsibility, inclusive practices bring measurable benefits: stronger collaboration, greater innovation, and improved business performance.

While DEI is still developing in many Cypriot organisations, challenges like unconscious bias and limited representation at leadership levels remain. Yet, forward-looking companies are making strides through cultural audits, training, and open dialogue.

In this guide, we’ll explore what diversity, equity, and inclusion mean for businesses located in Cyprus, why they matter, and how organisations can implement effective DEI strategies to create workplaces where everyone can contribute and succeed.

What is diversity, equity, and inclusion (DEI) in the workplace?

Diversity, equity, and inclusion (DEI) in the workplace means actively valuing and embracing a wide range of backgrounds, perspectives, and experiences. DEI goes beyond simply acknowledging differences—it ensures that everyone receives fair treatment, equal opportunities, and a genuine sense of belonging. By addressing imbalances and removing barriers, organisations create an environment where all employees feel respected, included, and empowered to contribute.

A strong focus on DEI fosters collaboration sparks innovation and encourages the sharing of fresh ideas. When companies prioritise inclusion, employees feel welcomed and supported, leading to higher engagement, improved teamwork, and better overall performance. In short, DEI is essential for building a thriving, dynamic, and successful workplace.

What is diversity?

Diversity in the workplace refers to the unique qualities and experiences that each individual brings to the organisation. This includes differences in ethnicity, gender identity, national origin, sexual orientation, age, physical ability, veteran status, and more. When companies intentionally recruit and welcome people from diverse backgrounds, they create a vibrant environment rich in fresh perspectives and innovative ideas.

However, diversity is about more than just representation—it’s about truly valuing and appreciating the unique experiences and insights each person offers. An inclusive workplace recognises the strengths that come from these varied backgrounds and leverages them to better understand and serve a diverse world.

For example, including team members with different physical abilities or from varied ethnic backgrounds can enhance problem-solving and drive better business outcomes. By celebrating and embracing these differences, organisations foster a more dynamic, open, and collaborative culture where everyone has the opportunity to thrive.

What is equity?

Equity in the workplace is about ensuring fairness by recognising and addressing the unique barriers and challenges individuals may face. Unlike equality, which treats everyone the same, equity acknowledges that people have different backgrounds, circumstances, and needs—such as socioeconomic status, gender, or personal responsibilities—and provides tailored support to create a genuinely level playing field.

For example, equity might involve offering additional leave for employees facing personal hardships or implementing policies that actively combat long-standing biases. These targeted measures help ensure that every team member has the opportunity to grow, succeed, and feel valued, regardless of their starting point.

Promoting equity also means ensuring fair pay, equal access to learning and advancement opportunities, and a workplace free from discrimination. When organisations commit to equity, they build trust and loyalty among employees, foster a more inclusive culture, and empower everyone to reach their full potential. Equity is not just about correcting disparities—it’s about making sure every individual has the resources and support they need to thrive.

What is inclusion?

Inclusion is about creating a workplace where everyone feels welcomed, valued, and truly part of the team. While diversity focuses on who is present in the organisation, inclusion is about how people experience their environment—ensuring that every voice is heard, respected, and empowered.

An inclusive workplace ensures equal access to opportunities for all employees, regardless of their background, and upholds human rights for everyone. This can involve providing accessibility tools, implementing inclusive hiring practices, and ensuring policies support the needs of everyone. These actions enable every individual to contribute fully and succeed.

Inclusion also plays a vital role in employee retention by fostering a strong sense of belonging and purpose. When organisations prioritise inclusion and encourage people to share their unique skills and perspectives, employees are more engaged, motivated, and loyal. Ultimately, a culture of inclusion strengthens the organisation, driving long-term growth and success for everyone.

What are the differences between diversity, inclusion, and equity?

The differences between diversity, inclusion, and equity are distinct but interconnected, and understanding each concept is key to building a fair and thriving workplace:

ConceptDefinitionKey FocusExample
DiversityThe presence of differences among people in a group, including race, gender, age, sexual orientation, ability, socioeconomic status.Representation—ensuring a mix of people with varied backgrounds and perspectives are present.Hiring employees from a wide range of backgrounds and identities.
InclusionCreating an environment where all individuals feel welcomed, respected, valued, and able to fully participate.Experience—making sure everyone feels they belong and their voices are heard.Encouraging all team members to contribute ideas and ensuring everyone feels safe to speak up.
EquityProviding fair access, opportunities, and resources based on individual needs, recognizing that not everyone starts from the same place.Fairness—removing barriers and addressing imbalances so everyone can succeed.Offering extra support or accommodations to employees who need it, such as accessible workspaces or mentorship programs for underrepresented groups.

While diversity brings different people into the organisation, inclusion ensures they feel valued and heard, and equity provides the tailored support necessary for everyone to thrive. All three are essential for a truly fair and high-performing workplace.

Why is diversity, equity, and inclusion important in the workplace?

Diversity, equity, and inclusion (DEI) are important in the workplace because they create fairer, more respectful environments where all employees feel valued and empowered to contribute. Embracing DEI ensures that employees from different backgrounds, cultures, and experiences feel valued, respected, and empowered to contribute fully. This not only creates a fairer and more welcoming environment but also brings tangible business benefits.

Research consistently shows that companies with strong DEI practices enjoy higher employee engagement, improved retention, and greater innovation. In Cyprus, where businesses often employ multicultural teams, prioritising DEI helps reduce turnover rates and operational costs while boosting productivity and morale. Diverse teams are more likely to generate creative solutions, identify new opportunities, and adapt to changing market needs—key advantages in a competitive and international business environment.

Studies indicate that organisations with diverse and inclusive teams are more likely to meet or exceed financial targets and outperform less diverse peers. As Cyprus continues to attract talent from across Europe, Asia, and Africa, fostering DEI is not just a matter of social responsibility—it is a strategic imperative for business growth, customer satisfaction, and long-term success.

What are the benefits of diversity, equity, and inclusion in the workplace?

Diversity, equity, and inclusion (DEI) offer significant benefits to Cypriot workplaces, extending well beyond social responsibility to drive real business results. In Cyprus’s multicultural and globally connected environment, DEI initiatives help organisations attract and retain top talent, foster innovation, and strengthen their reputation.

Key benefits of DEI in the Cypriot workplace include:

  • Enhanced Creativity and Innovation: Diverse teams bring a wide range of perspectives, experiences, and ideas, leading to more creative solutions and innovative approaches to problem-solving. This variety challenges conventional thinking and helps companies adapt to new market demands.
  • Improved Decision-Making: Teams with diverse backgrounds are better equipped to identify issues, challenge assumptions, and make more informed and balanced decisions, thereby reducing bias and enhancing overall outcomes.
  • Higher Employee Engagement and Retention: When employees feel valued, respected, and included, they are more engaged and loyal to their organisation. This sense of belonging reduces turnover and increases productivity, creating a happier and more motivated workforce.
  • Better Business Performance: Research shows that Cypriot companies with diverse leadership and employee backgrounds often achieve higher profits and outperform those with less varied organisational structures. Embracing DEI is a smart business strategy for companies seeking to compete in both local and global markets.
  • Positive Reputation and Employer Brand: Companies with a reputation for an inclusive culture are more attractive to job seekers and customers. A strong DEI reputation helps organisations stand out and attract a broader pool of talent.
  • Broader Market Reach: With Cyprus positioned at the crossroads of Europe, Asia, and Africa, a diverse workforce enables companies to understand and serve a broader range of customers, supporting business growth and customer satisfaction.
  • Stronger Workplace Relationships: DEI initiatives foster respect, understanding, and open communication among employees from different backgrounds, leading to a more harmonious and collaborative work environment.

By prioritising diversity, equity, and inclusion, Cypriot organisations can build workplaces where everyone feels valued and empowered, driving long-term success, innovation, and resilience in a rapidly changing world.

How can diversity, equity, and inclusion be promoted in the Cypriot workplace?

Promoting diversity, equity, and inclusion (DEI) in the Cypriot workplace requires a thoughtful, ongoing commitment that extends beyond mere compliance—it’s about fostering a culture where every employee feels valued, respected, and empowered to contribute. Leading organisations in Cyprus, including those recognised by Great Place to Work, demonstrate that DEI is not just a social responsibility but a strategic advantage for business success.

Key ways to promote DEI in Cyprus include:

  • Celebrate Cultural Diversity: Recognise and appreciate the rich mix of backgrounds in Cypriot workplaces, from local Cypriots to international colleagues. This can involve celebrating cultural holidays, offering language support, and encouraging employees to share their traditions, which fosters a sense of belonging and respect for all.
  • Implement Inclusive Policies: Develop and enforce clear anti-discrimination and equal opportunity policies to ensure a level playing field for all. Transparent hiring, promotion, and evaluation processes—such as those used by Great Place to Work-certified companies—help ensure fairness and equal access to growth opportunities for everyone.
  • Provide Ongoing DEI Training: Offer regular training sessions on topics such as unconscious bias, inclusive leadership, and cultural competence. Tailored workshops and open discussions, as recommended by DEI experts in Cyprus, help break down misconceptions and build mutual understanding.
  • Encourage Employee Resource Groups (ERGs): Support voluntary groups that reflect different aspects of diversity, providing safe spaces for networking, advocacy, and peer support. These groups can amplify diverse voices and help shape company policies.
  • Foster Inclusive Leadership: Ensure diversity is reflected at all levels, especially in management. Provide mentorship and leadership development opportunities for underrepresented groups, as seen in organisations recognised by Great Place to Work.
  • Solicit and Act on Feedback: Utilise regular DEI surveys and trusted tools—such as our Emprising platform—to measure progress, identify gaps, and drive continuous improvement.
  • Promote Open Communication: Create forums for employees to share their experiences and perspectives, building trust and psychological safety. Open dialogue helps challenge biases and encourages empathy across teams.

We’ve seen firsthand how powerful these strategies can be. Take McDonald’s Cyprus, for example—they’ve earned our Best Workplaces™ for Women certification, and it’s no surprise why. When companies truly commit to DEI, the results are tangible: more engaged teams, innovative ideas, and a workplace where people take pride in being part of.

At Great Place to Work, we’re proud to partner with Cypriot organisations that are making inclusion part of their everyday culture—and seeing both their people and their businesses thrive because of it.

How do we measure diversity, equity and inclusion in Cypriot workplaces?

Measuring diversity, equity, and inclusion (DEI) in Cypriot workplaces involves a structured, data-driven approach that combines quantitative metrics with qualitative insights. Leading organisations in Cyprus, recognised by Great Place to Work, use proven tools and methodologies to ensure that DEI efforts are meaningful and effective.

Key Methods to Measure DEI in Cypriot Workplaces:

1. Employee Surveys and Feedback Tools

The most effective way to measure DEI is through confidential employee surveys, such as the Great Place to Work Trust Index Survey, delivered via the Emprising platform. These surveys assess employee perceptions of fairness, belonging, respect, and inclusion, allowing organisations to benchmark their results against top workplaces in Cyprus and internationally. Surveys often use Likert scales for quantitative data and open-ended questions for qualitative feedback, providing a comprehensive view of the workplace experience.

2. Demographic and Representation Metrics

Track workforce composition by collecting data on ethnicity, gender, age, disability, and other relevant characteristics. Analyse representation across all levels, especially in leadership and management roles, to identify gaps and set targets for improvement.

3. Equity and Opportunity Audits

Review policies and practices to ensure fair access to promotions, pay, training, and development opportunities. Analyse compensation data, promotion rates, and participation in professional development programs to detect and address disparities.

4. Inclusion and Belonging Indices

Measure how included and valued employees feel using specific survey questions about psychological safety, voice, and respect. Tools like Emprising™ provide indices for inclusion and belonging, allowing organisations to track progress over time and identify areas for improvement.

5. Focus Groups and DEI Committees

Conduct regular focus groups and empower DEI committees to gather more profound insights into employee experiences, monitor the effectiveness of initiatives, and provide recommendations for improvement. These groups can also help identify best practices and foster a culture of continuous improvement.

6. Benchmarking and Action Planning

Compare your DEI data with industry and national benchmarks using the Great Place to Work platform. Use the findings to develop targeted action plans, set measurable goals, and monitor progress year over year.

Why Use These Methods?

  • Confidentiality and Trust: Anonymous surveys and open feedback channels help employees share honest experiences, ensuring accurate measurement and actionable insights.
  • Data-Driven Improvement: Quantitative and qualitative data highlight strengths, reveal gaps, and guide leadership in making evidence-based decisions for DEI strategy.
  • Accountability: Regular measurement and transparent reporting hold leaders accountable for progress, demonstrating a genuine commitment to DEI.

By consistently measuring and acting on DEI data, Cypriot workplaces can build environments that attract diverse talent, foster innovation, and drive sustainable business success.

How to raise awareness of diversity, equity, and inclusion?

Raising awareness of diversity, equity, and inclusion (DEI) in the workplace requires a blend of leadership commitment, open communication, education, and active engagement from everyone in the organisation.

Here are effective strategies supported by best practices and expert recommendations:

  • Leadership Commitment: Leaders must model inclusive behaviour and set the tone for DEI throughout the organisation.
  • Open Communication: Foster safe spaces for honest dialogue and encourage employees to share experiences and feedback.
  • Education and Training: Offer ongoing DEI training on topics such as unconscious bias and inclusive leadership to foster understanding and develop essential skills.
  • Inclusive Policies and Practices: Implement fair policies, support employee resource groups, and ensure equal opportunities for all.
  • Celebrate Diversity: Recognise cultural events and individual achievements to reinforce a sense of belonging.
  • Regular Measurement: Utilise surveys and feedback tools to monitor DEI awareness and progress, adjusting strategies as necessary.

These actions help embed DEI into daily operations, making it a visible and valued part of workplace culture.

Is there a DEI certificate available for workplaces based in Cyprus?

Yes, workplaces in Cyprus have access to DEI (Diversity, Equity, and Inclusion) certification opportunities. These typically include options such as membership programs, structured training, and formal audits that resemble ISO-style assessments.

Organisations that meet the necessary criteria can earn the right to display a DEI recognition logo. Those achieving the highest standards may receive a full DEI certificate, demonstrating their genuine commitment to fostering an inclusive and equitable work environment.

For companies seeking to obtain internationally recognised certification and enhance their workplace culture, at Great Place to Work Cyprus, we offer a well-respected certification program. Although it is not solely a DEI (Diversity, Equity, and Inclusion) certificate, the Great Place to Work® Certification™ process thoroughly evaluates your workplace by conducting employee surveys and a culture questionnaire.

This process places a strong emphasis on inclusion, fairness, and a sense of belonging. Achieving this certification demonstrates to current and future employees that your organisation is genuinely committed to creating an outstanding, inclusive employee experience.

Many of Cyprus’s most respected employers utilize our Great Place to Work Certification to demonstrate their commitment to diversity, equity, and inclusion (DEI), as well as overall workplace excellence. This recognition not only attracts top talent but also establishes your company as a leader in fostering a fair, equitable, and welcoming workplace culture.

Final Thoughts

Diversity, equity, and inclusion are essential for building a resilient and thriving workplace. When Cypriot businesses embrace inclusive practices, they create environments where employees feel respected, valued, and empowered to contribute.

This not only reduces disparities but also sparks innovation and drives better business outcomes. DEI is more than a trend—it’s a proven strategy for unlocking the full potential of every team member and ensuring long-term organisational success.

Workplace diversity values people from various backgrounds.

Diversity in the Workplace: Definition, DEI, Types, and Surveys in Cyprus

Workplace diversity isn’t just a box to tick on a company policy—it’s about people. It’s about the mix of stories, skills, and perspectives that employees bring with them, and how organizations create space for those voices to be heard. When individuals from different cultures, ages, genders, religions, and abilities feel valued, the benefits go far beyond numbers. Teams become more creative, collaboration strengthens, and company culture grows healthier.

But there’s a difference between diversity and true inclusion. Diversity is about representation—having different people in the room. Inclusion is about belonging—making sure everyone feels respected, supported, and given equal chances to grow. Fair pay, career opportunities, and safe workplaces all play a role in making that possible.

Here in Cyprus, where workplaces are becoming increasingly multicultural, these conversations carry even greater weight. In this post, we’ll explore what diversity really means, why DEI matters for organizations, the main types of workplace diversity, and how surveys can help employers understand and improve inclusivity.

What is diversity in the workplace?

Diversity in the workplace refers to the presence of employees with a wide range of characteristics, backgrounds, and perspectives within an organization. This includes—but is not limited to—differences in race, ethnicity, gender, age, religion, sexual orientation, physical abilities, socioeconomic backgrounds, education, and worldviews.

A truly diverse workplace is not just about representation; it also values and leverages these differences so that every employee can fully contribute their unique experiences and ideas, leading to greater creativity, stronger collaboration, and more innovative problem-solving.

Diversity helps organizations reflect the broader community, enhances business performance, and fosters an environment where everyone feels respected and included.

What is the purpose of diversity in the workplace?

The purpose of diversity in the workplace is to bring together individuals with a wide range of experiences, perspectives, and backgrounds to drive stronger business outcomes and create a more inclusive culture.

By fostering diversity, organizations benefit in several ways:

  • Boosts creativity and innovation: Varied perspectives encourage fresh ideas, creative solutions, and better problem-solving.
  • Improves decision-making: Diverse teams make smarter, more well-rounded decisions and are less prone to groupthink.
  • Expands the talent pool: Welcoming diversity attracts top candidates and cultivates a richer set of skills across the organization.
  • Increases employee engagement and morale: Employees who feel included and valued are more satisfied, engaged, and likely to remain with the company.
  • Drives better business performance: Research consistently links higher diversity with increased productivity, profitability, and a stronger brand reputation.

Additionally, diversity in the workplace is about creating an environment where every employee feels they belong, can thrive, and contribute to the company’s long-term success.

Why is diversity important in the Workplace in Cyprus?

Diversity is important in the workplace in Cyprus because of the island’s unique multicultural context and its connections to global business markets. As Cypriot companies employ people from a variety of cultural, ethnic, and social backgrounds—including both local Cypriots and international talent—embracing diversity helps organizations understand and serve a wider range of customers, foster innovation, and remain competitive in the modern economy.

A diverse workplace encourages the exchange of different ideas and viewpoints, leading to better teamwork, higher morale, and greater problem-solving abilities. Studies highlight that companies in Cyprus with diverse leadership and teams often experience higher employee engagement, better retention, and stronger business performance compared to less diverse organizations.

Additionally, as Cyprus adapts to European and international standards for diversity, equity, and inclusion, prioritizing diversity is not just a matter of social responsibility—it’s a strategic advantage for business growth, employee satisfaction, and long-term success.

What are the benefits of having diversity in your workplace?

Having diversity in your workplace brings a wide range of benefits, including:

  • Greater creativity and innovation: Teams with diverse backgrounds, experiences, and perspectives generate more original ideas and creative solutions to problems, which drives overall innovation.
  • Better decision-making: Diverse groups make smarter, more effective decisions by considering a variety of viewpoints and avoiding groupthink; studies show they outperform non-diverse teams in problem-solving up to 87% of the time.
  • Higher employee engagement and morale: Inclusive environments where people feel valued and respected lead to increased job satisfaction, greater loyalty, and reduced turnover rates.
  • Improved company performance: Companies with greater diversity are more profitable, more likely to outperform industry competitors, and perform better financially—research links higher diversity with increased productivity and innovation revenue.
  • Access to wider talent pools: Embracing diversity enables organizations to attract top candidates from more backgrounds, strengthening teams and improving recruiting outcomes.
  • Better brand reputation: Diverse companies are perceived as more relatable, socially responsible, and appealing to customers, partners, and new markets, thus building a strong employer and business brand.
  • Reduced bias and increased fairness: A culture of diversity actively helps reduce biases and discrimination, leading to fairer pay, promotion, and workplace practices.

These advantages add up to a workplace that not only values its people but also achieves measurable business results through its commitment to diversity and inclusion.

What is the impact of diversity in the workplace?

The impact of diversity in the workplace reaches every level of an organization. When people from a wide range of backgrounds, cultures, and life experiences come together, they introduce new perspectives that challenge conventional thinking and spark fresh solutions. This not only fuels creativity and problem-solving but also drives long-term business success by making companies more adaptable and innovative.

Embracing diversity also transforms workplace culture. Employees who feel respected and valued for their unique contributions are more likely to be productive, highly engaged, and dedicated to their work. This sense of belonging doesn’t just make people happier—it strengthens their connection to the company’s mission and helps retain top talent for the future.

What is diversity, equity and inclusion (DEI) in the workplace?

Diversity, equity, and inclusion (DEI) in the workplace refers to an active commitment to welcoming and valuing people from a wide range of backgrounds, ensuring that everyone is treated fairly, has access to opportunities, and feels genuinely included in the organization.

  • Diversity means having a mix of people with different identities, experiences, and perspectives—such as variations in race, gender, age, ability, religion, socioeconomic status, and more.
  • Equity is about providing fair treatment by recognizing that not everyone starts from the same place, and removing barriers so that all employees have the support they need to succeed.
  • Inclusion ensures that every employee feels welcomed, respected, and able to fully participate, fostering a true sense of belonging and giving everyone a voice.

Together, DEI creates a workplace culture where differences are valued, barriers are broken down, and all employees are empowered to contribute and thrive.

What is a workplace diversity, equity and inclusion survey?

A workplace diversity, equity, and inclusion (DEI) survey is a tool organizations use to gather honest feedback from employees about their experiences and perceptions related to diversity, fair treatment, and inclusiveness at work. These surveys typically ask questions about how valued and respected people feel, whether opportunities are equal for everyone, and whether employees see the culture as welcoming for all backgrounds and identities.

The purpose of a DEI survey is to uncover both strengths and challenges in a company’s culture, helping leaders identify hidden barriers, areas for improvement, and employee concerns that might not be obvious. Data from these surveys is used to drive meaningful change, such as updating policies, improving training, and shaping new DEI initiatives—ultimately building a more fair and supportive environment for everyone.

How does a workplace diversity, equity, and inclusion survey work?

A workplace diversity, equity, and inclusion (DEI) survey typically works by gathering confidential feedback from employees through a well-structured set of questions about their experiences, perceptions, and feelings related to diversity, fairness, and inclusion at work.

Here’s how the process usually works:

  • Designing the survey: The organization creates a survey with questions on topics like belonging, representation, fairness, respect, and accessibility. Questions might be multiple-choice, use rating scales, or allow for open-ended comments.
  • Collecting responses: The survey is distributed—most often online and anonymously—so employees feel comfortable sharing honest feedback without fear of reprisal.
  • Analyzing the results: Once responses are collected, the data is examined to identify patterns, track representation and inclusion, and highlight any disparities or areas needing attention.
  • Taking action: Results inform leadership decisions, help set priorities, and guide new initiatives or policy changes to make the workplace more welcoming and equitable. Follow-up surveys track progress over time.

By giving every employee a voice and using confidential data, DEI surveys help organizations spot barriers, build trust, and create an environment where everyone can thrive.

What is cultural diversity in the workplaces of Cyprus?

Cultural diversity in the workplaces of Cyprus refers to the presence and appreciation of employees from a range of cultural, ethnic, national, and linguistic backgrounds—including both local Cypriots and individuals from across Europe, Asia, Africa, and beyond. This diversity is reflected in the blend of customs, traditions, languages, and viewpoints represented within teams, which can make Cypriot workplaces more dynamic and innovative.

Promoting cultural diversity in Cyprus means not only recognizing these differences but also creating an environment where everyone feels respected and valued for their unique contributions—whether that’s through celebrating various cultural holidays, supporting multiple languages, or making space for different customs and ideas in the workplace.

This approach helps build a more inclusive, supportive, and vibrant work environment, fostering better communication and stronger business results in a country that serves as a crossroads of regional and global influences.

How is diversity in the workplace categorised in Cyprus?

Diversity in workplaces in Cyprus is vibrant, just like its history and culture. It includes various ethnicities and nationalities, along with differences in gender and age. The work environment shows a mix of experiences. Recognising racial diversity, disability diversity, and sexual orientation diversity is also essential to building a truly inclusive workplace.

The laws in Cyprus show a better understanding of these needs. However, it is still important to focus on applying these laws and creating a culture of respect and understanding. Many companies in Cyprus are now adopting DEI initiatives. They want to create workplaces where everyone feels accepted and valued.

1. Cultural Diversity in the Workplace

Cultural diversity in the workplace is more than just noticing people from different backgrounds. It’s about making a place where everyone feels valued and respected. This means understanding and appreciating various cultures, traditions, and viewpoints. It can make the workplace lively with new ideas and different ways of thinking. One way to support cultural diversity is to celebrate religious holidays from various cultures.

It is also important to create a welcoming space where people can show their cultural identity. This could be through their clothing, language, or customs, as long as it respects everyone else’s well-being. Organisations can create a better and more welcoming atmosphere when they are sensitive to cultural differences. This results in improved communication, greater understanding among coworkers, and a more respectful and lively workplace culture.

2. Gender diversity in the workplace

Gender diversity is crucial for a successful workplace. It means ensuring everyone, regardless of gender, has the same chances. This includes fair hiring, equal pay for equal work, and access to growth opportunities. One important part of gender diversity is having more women in all types of roles within a company, especially in leadership positions.

When more women lead, it not only supports equality but also brings fresh perspectives and different ideas for decision-making. It is also important to tackle unconscious bias in performance reviews and promotions. We need to remove barriers that prevent people from succeeding. Creating a workplace where everyone can achieve their best, regardless of gender, is vital for being inclusive and prosperous.

3. Age Diversity in the Workplace

Age diversity in the workplace is essential. It shows how valuable people of all ages are. Baby boomers bring much experience, while younger employees offer fresh ideas and are good with technology. Each group has its skills and viewpoints.

Companies can significantly benefit from teamwork between different age groups. Companies can gain helpful insights and new ideas by creating chances for older and younger workers to mentor each other and share knowledge.

This also helps reduce generational gaps and leads to a friendlier work environment. Furthermore, companies should have training programs designed for various age groups. This way, everyone can keep learning, improving, and staying up-to-date in the fast-changing work environment.

4. Racial Diversity in the Workplace

Racial diversity in the workplace means accepting and appreciating the unique skills of people from different races and ethnic groups. It is not just about noticing skin colour; it also celebrates the wide range of experiences, viewpoints, and backgrounds that everyone offers.

To build a genuinely inclusive workplace, organisations must fight against racism and discrimination in every form. They should set strict anti-discrimination rules, provide training on diversity and inclusion to all workers, and create an environment that values respect and understanding.

Additionally, companies should focus on outreach and recruitment efforts to mirror the racial diversity of their communities in their teams. It is key for the hiring process to be fair and equal for all candidates.

5. Disability Diversity in the Workplace

Disability diversity means that people with disabilities are important to the workforce. It focuses on building an inclusive workplace where people with disabilities should feel supported, respected, and valued for what they can do. It also involves making adjustments so they can fully participate in their jobs.

Companies should work on making workspaces accessible for everyone. This does not only mean installing ramps and accessible restrooms. It also includes providing tools that help, changing workspaces, and allowing flexible schedules to fit individual needs.

It’s also very important to change any stereotypes about disabilities. We need to teach employees about how to treat others with disabilities well. Encouraging open communication and celebrating the achievements of workers with disabilities are key steps to creating a truly inclusive workplace.

6. Sexual Orientation Diversity in the Workplace

Sexual orientation diversity means that a person’s sexual orientation is a key part of who they are. This should be respected in the workplace. Everyone should have the same rights and chances, no matter who they love or are attracted to.

Creating a safe and inclusive workplace for LGBTQ+ people is not just about following laws. It’s a matter of human rights. We need a culture where workers can feel safe being open about their sexual orientation. They should not fear discrimination or judgment.

Organisations must have strong rules to protect LGBTQ+ workers from harassment. They should also provide diversity and inclusion training focusing on LGBTQ+ issues. Building a welcoming and supportive environment for all employees matters. This is the way to create a fair and equal workplace for everyone.

How can you improve diversity and inclusion in the workplace?

Improving diversity and inclusion in the workplace starts with creating an environment where everyone feels they belong and has equal access to opportunities.

Here are some practical methods organizations can use to improve diversity and inclusion:

  • Foster a sense of belonging: Make sure employees feel connected, valued, and respected through open communication and inclusive team cultures.
  • Ensure fairness and equal growth: Review compensation, promotions, and development opportunities to eliminate bias and provide equal chances for advancement.
  • Educate and train: Deliver regular diversity, equity, and inclusion training that addresses unconscious bias and encourages inclusive behaviors at all levels of the organization.
  • Attract diverse talent: Use inclusive language in job postings, expand outreach to underrepresented groups, and adopt fair, skills-based recruitment processes.
  • Promote at all levels: Diversity and inclusion should be modeled by leaders and woven into every part of the organization—not just entry or mid-level roles.
  • Listen and take action: Gather employee feedback via surveys and discussions, then act on suggestions to continuously improve policies and the workplace environment.
  • Celebrate and recognize differences: Mark cultural, religious, and awareness days, and encourage dialogue about diverse backgrounds and experiences.

Real, lasting progress is achieved through daily practice, leadership accountability, and a genuine commitment to supporting every employee’s success.

How can cultural diversity in the workplace be managed?

Managing cultural diversity in the workplace means going beyond acknowledging differences—it’s about actively building an inclusive environment where every individual feels respected, valued, and empowered to contribute. Cultural competence training is essential, helping team members understand each other’s backgrounds, foster empathy, and communicate effectively.

Organizations should create spaces that encourage employees to openly share their experiences and cultural traditions—such as hosting interactive cultural events, workshops, and lunch-and-learn sessions—which help teams connect on a deeper level and celebrate diversity together. Policies that challenge unconscious bias and promote fair decision-making are critical; support a culture where critical thinking is encouraged and hidden biases are addressed head-on through open discussions and structured feedback.

Above all, fostering a culture of empathy and mutual respect unlocks the full potential of a diverse workforce, driving innovation and creating a positive, collaborative, and productive workplace for everyone.

What are some examples of diversity in the workplace?

True workplace diversity goes far beyond surface-level categories—it’s about recognizing and celebrating the full range of human experiences and perspectives within a team. When organizations embrace diversity holistically, they strengthen creativity, problem-solving, and overall workplace culture.

Here are a few examples illustrating how different perspectives can enrich the tapestry of the workplace:

CategoryExamples
AgeHaving employees from different generations, such as Baby Boomers, Gen X, Millennials, and Gen Z.
CulturalRepresentation from different nationalities, ethnicities, religions, and languages.
DisabilityIndividuals with visible and invisible disabilities, including physical, sensory, and cognitive differences.
Gender IdentityEmployees who identify as male, female, transgender, non-binary, and other gender identities.

Organisations can unlock the true power of diversity by embracing people from different backgrounds, promoting inclusive policies, and fostering a workplace culture of respect and understanding.

What action should you take next?

Building a diverse and inclusive workplace takes more than good intentions—it requires real action. Start by evaluating your company culture and identifying ways to make everyone feel valued and included.

Make diversity a priority in your hiring process by giving all qualified candidates an equal chance, no matter their background. But inclusion doesn’t stop at recruitment. Foster open communication, encourage different perspectives, and create an environment where everyone feels heard and respected.

Leaders set the tone, so lead by example. Commit to diversity and inclusion through your decisions and daily actions. A workplace that embraces diversity isn’t just the right thing to do—it’s a powerful advantage in today’s global world.

Now is the time to act. Start creating a workplace where everyone belongs!

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3 Diversity and Inclusion Strategies That Create Meaningful Change

3 Diversity and Inclusion Strategies That Create Meaningful Change

Accenture’s North America Inclusion & Diversity lead shares practical tips for organizations looking to widen their talent pools.

Organizations have three levers they can pull to find the talented and diverse workforce they need.

Companies can widen their talent searches and bring more candidates into their pipeline. They can use training and development to create the specialized talent they need. They can also nurture talent within their organization, offering internal candidates the opportunity to upskill and progress to new roles.

Yolanda Friend, managing director and North America Inclusion & Diversity lead at Accenture, shared how Accenture defines and promotes belonging at our 2022 For All™ Summit. She offered ways every organization can build a better talent pipeline to improve diversity and belonging at any workplace.

1. Increase the scope of your talent search

 To widen the talent pool at your workplace, diversify your pipeline.

“When we began focusing our inclusion and diversity efforts on closing talent gaps, we knew the answer lay in widening our horizons in how we sought out and retained our talent pool,” said Friend.

In 2016, Accenture became the first professional services firm to voluntarily publish its comprehensive workforce demographics, including by gender, ethnicity, persons with disabilities, and veterans in the U.S. — and since then, has added LGBTQ data.

Assembling an inclusive slate of candidates before interviews is one step towards eliminating bias in the search for talent.

“We’ve also removed bachelor’s degree requirements from about half of our entry-level roles in the United States,” Friend says. “That’s given us access to a much broader and more diverse talent pool.”

Representation matters during the recruiting process as well.

“It’s important to have diversity on your hiring team,” Friend said. “People want to see themselves reflected in our organization. When a job applicant doesn’t see diversity represented in the hiring process, it raises doubts about the commitment of the organization to create an open and welcoming environment.”

To mitigate systemic perception and process issues, Accenture ensures interview panels are diverse and balanced and that hiring power does not rest with a single individual.

“We use multiple interviewers,” shared Friend. “It has to be more than one person making the final call.”

[Hear from more inspiring leaders at our next For All Summit]

 2. Create the talent you need

Access to continuous learning and professional development opportunities are an important way organizations can upskill current talent at the company and unlock the full potential of their people.

Organizations can also help develop talent with career mapping, internal job mobility, and tools to help match internal candidates to development opportunities.

If an employee isn’t finding success in their role, Friend recommends looking at three factors:

  • Are they in the right role?
  • Do they have the necessary skills?
  • Do they have the right sponsor?

“If people have gaps in their performance — clearly one of those three areas is not working, and organizations should help their people discover their best opportunities and expand their skill sets,” she said.

At Accenture, mentorship and sponsorship play a crucial role in the career progressions of internal candidates into future leaders. “We expect our leaders to sponsor and mentor our people,” said Friend.

3. Unlock the full potential of the talent you have.

 A commitment to diversity and inclusion also means a company culture that cares about its people.

“We may choose the talent who join our company,” shared Friend. “But it’s critical to recognize that it’s our people who decide every single day whether to stay.”

Accenture provides its people access to tools and programs like Thrive Global, a behavior-change platform offering science-based solutions to lower stress and enhance well-being and productivity.

Great Place To Work® research shows that companies who invest in their employees are rewarded with higher productivity, performance, and profits.

“Small behavior changes can really move the needle and have a big outcome over time,” Friend says.

Measuring results

To see the full benefits of a diversity and inclusion strategy, leaders must be accountable for their commitments. Outcomes must be measured and tied to business goals.

“At Accenture, we approach inclusion and diversity with the same discipline and rigor as any other business priority,” said Friend. “We set goals, share them publicly, collect data to continuously improve and hold our leaders accountable. We also expect our people to own the equality agenda — to make it part of their jobs — every decision, every day — and to speak up and to act. Everyone from the top of our board to the new joiner is responsible for a work environment where our people can be the same person both inside and outside of work.”

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Ted Kitterman

Ted Kitterman is a content manager for Great Place to Work®. Ted has experience covering the workplace, business communications, public relations, internal communications, work culture, employee well-being, brand purpose and more. His work shines a light on the unparalleled data and insights offered by Great Place to Work’s decades of research, helping the company share its vision of a great place to work For All™.

Why Is Diversity & Inclusion in the Workplace Important?

Why Is Diversity & Inclusion in the Workplace Important?

Diversity and inclusion (D&I) is more than policies, programs, or headcounts. Equitable employers outpace their competitors by respecting the unique needs, perspectives and potential of all their team members. As a result, diverse and inclusive workplaces earn deeper trust and more commitment from their employees.

What is the difference between diversity & inclusion?

Diversity and inclusion are two interconnected concepts—but they are far from interchangeable. Diversity is about representation or the make-up of an entity. Inclusion is about how well the contributions, presence and perspectives of different groups of people are valued and integrated into an environment.

An environment where many different genders, races, nationalities, and sexual orientations and identities are present but only the perspectives of certain groups are valued or carry any authority or influence, may be diverse, but it is not inclusive.

What is diversity & inclusion in the workplace?

A diverse and inclusive workplace is one that makes everyone, regardless of who they are or what they do for the business, feel equally involved in and supported in all areas of the workplace. The “all areas” part is important.

Do you have diversity in your recruiting, in each of your departments, and in your leadership? Or do you have a workplace where 50% of your employees are women but 0% of your women are managers? Do you have good representation of employees of color overall, but all of them are in the same department?

These telling questions reveal true diversity and inclusion in the workplace.

Why is diversity & inclusion in the workplace Important?

Research has shown many benefits of a diverse and inclusive workplace:

Inclusion in the workplace is one of the most important keys to retention.

When employees don’t feel that their ideas, presence or contributions are truly valued or taken seriously by their organization, they will eventually leave.

Our research on company culture shows that when employees trust that they, and their colleagues, will be treated fairly regardless of race, gender, sexual orientation or age, they are.

  • 9.8 times more likely to look forward to going to work
  • 6.3 times more likely to have pride in their work
  • 5.4 times more likely to want to stay a long time at their company

Having an inclusive workplace culture will not only help you attract a diverse set of talent but also help you retain the diverse talent you attracted in the first place.

What is an inclusive workplace?

The diversity that lacks genuine inclusion is often called “tokenism.” An inclusive workplace doesn’t just have a diversity of people present, it has a diversity of people involved, developed, empowered and trusted by the business.

What is the difference between diversity, inclusion and belonging?

The difference between diversity, inclusion and belonging is that diversity is the representation of different people in an organization, inclusion is ensuring that everyone has an equal opportunity to contribute to and influence every part and level of a workplace, and belonging is ensuring that everyone feels safe and can bring their full, unique selves to work.

What is For All?  

For All™ is Great Place To Work’s definition of a workplace culture that has evolved beyond “Diversity & Inclusion.” 

The goal of the For All approach is to create a consistently high-trust workplace experience for everyone, no matter who they are or what they do for the organization.  

For All is the accumulation of day-to-day experiences that help people feel they belong, that their unique talents matter and that their individual needs are cared for by their colleagues and leaders. When companies experience the very human acts of acknowledgment, inclusion, dignity and compassion, that is when they can achieve For All. 

For All is critical for success. Workplaces today are more diverse and globally connected than ever before. With the complexities of today’s work environment, leaders must tap into the collective intelligence to maximize the potential of every person.  

Technological and social changes continue to alter the landscape in every industry. Organizations will need the human judgment, empathy, passion and creativity of all their people to realize the full promise of the era’s new technologies, increase agility and inventiveness and address the challenges of an increasingly demanding, vocal marketplace.  

Organizations that remain “For Some” workplaces will risk losing money, earning less and falling behind their competitors in this disruptive climate. However, the companies that succeed with For All will cultivate tremendous value from their people’s differences and will thrive. 

If you’re ready to create a great place to work For All™ – contact us about our solutions today.

By Matt Bush
Matt Bush is the Culture Coaching Lead at Great Place to Work® US. With a background in both quantitative and qualitative research and analysis methods, Matt helps leaders gain insight into how to build great workplaces for all, while simultaneously achieving their business goals and fueling new and innovative practices.